SAVAGE DONT REFUND ME, 5 monts and always delayed.

BrotherRockeye said:
ya, because modifying it to make it shoot is bad...and unsafe... f:P:
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You left out the warranty issue.

But yes if someone isn't careful with their home trigger job they could make their rifle unsafe.

I'm not suggesting you did with any of your rifles but I'm sure any resident gunsmith on this board would agree with me and has seen plenty if examples of such a thing.

I know I have come across a few rifles like that over the years.

Bedding a barrel and action...sure if you don't care about warranty.
Lightning a trigger... use caution.
 
I sent a M16 7wsm to a savage repair rep last August, it would not feed or eject a round if there was another in the mag. I was not the original owner and bubba worked on it some. It was a bit of a wait, I received it in February, working PERFECT. Savage was awesome to me, other than the shipping to New Brunswick I paid nothing. Randy Gun Repair was great, he had family issues last fall and my rifle and no doubt a few others were not as important.
 
BrotherRockeye said:
OT for the original post but in reply...
lightening the trigger on my first Axis shrunk the groups by a full inch.
make sure the front of the barrel channel isn't touching the barrel.
I had to do some sanding on my second Axis to get consistent groups.
Both were grouping under 1" with handloads when I sold them.
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1. I cut the trigger spring already and it improved the trigger pull a lot, it is quite decent now.

2. I have checked the barrel free float and started to shave a bit of plastic on one side of the forestock channel but it still doesn't look like it provides enough clearance. I sort of ignored the pre-purchase reviews on the synthetic stock not being stiff enough (which I now totally agree with!) because it was only a .223 so in my mind, recoil flex shouldn't of been an issue. My 30-06 Vanguard has a synthetic stock and I've never had a problem with it.
Granted, since I've done any shaving at all, that might give Savage an "out" on warranty even though I would expect better of them, but I am reluctant to do much more until I explore the warranty route if I can't resolve the issue on my own.

Anyway, I hope to get it out to the range again late this week and see what I can figure out.
 
Mike Webb said:
Unfortunately a sign of the times. You can only manufacture a rifle so cheap and irregardless of "precision CNC machining" etc. quality goes down the toilet. The present demand for really inexpensive firearms has resulted in a whole pile of junk being sold to the consumer in my opinion. All of the major manufacturers have gone down this road of late and the results are not pretty. Personally I buy older used firearms for my own use. They can be found in excellent shape, at bargain prices and quality is very good.
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While I don't disagree with you, I did expect more from a $750 savage.

Americans seem to understand customer service and its importance, Canadians not so much.
 
Slavex said:
I wouldn't be blaming Savage myself, I'd be blaming the useless warranty center. Unfortunately manufacturers are stuck with a lot of ####ty reps in Canada, it's not their fault really, no one up here seems to want to do a good job. There are a few places, Stoegers being one, that provide good service, but even they sometimes drop the ball.
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LOL, they cant even respond to emails, let alone answer the phone.
 
I have never had any problems with Savage CS... not always "friendly" but they have always been helpful... sending parts promptly and at no cost to me.

P.S - I have never heard of this "destroy the firearm and then send a cheque situation." Makes no sense to me.
 
The responsibility is with Savage, but the problem seems to be "Alain Depot". I'd keep hammering Savage and eventually they'll deal with the flake.

Requiring a proof of destruction is common where it's not practical to return the item. Reduces the likelihood of fraud, and of a defective item being re-sold and surfacing again as a problem.
 
I find this hard to believe because I bought a savage last spring that had a bad barrel. Sent it back and within a month I had a replacement back in my hands. I wasn't overly impressed with the rifle itself but I found savage very good to deal with warranty wise..
 
Royzo said:
I find this hard to believe because I bought a savage last spring that had a bad barrel. Sent it back and within a month I had a replacement back in my hands. I wasn't overly impressed with the rifle itself but I found savage very good to deal with warranty wise..
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Whatever you believe it or not....
I still have no update from Savage and Alain Depot.
 
How about the dealer you bought if from?
Would they not have any pull from Savage?
Makes me leery of buying anything from them with this sort of
nonsense and lack of customer fulfillment.
Write them a detailed letter and let them know your frustration as
a consumer of their product.
 
Indeed, what about the dealer?

Also if this is happening with rifle bought from a store then what chance does someone have in getting factory support with an EE bought Savage rifle?
 
I was reviewing my past posts today, looking for a certain subject, and came across this old thread. I did the trigger spring chop, filled the grip area and forestock with epoxy to stiffen the overly flexible synthetic stock (ensuring barrel freefloat clearances), and put on a reasonable quality scope on it. I can now get sub-moa (if I do my part) so I figured I would add this more positive post for those who may read this older thread about Savage products. What threw me off initially was the much wider variation in POI with various ammo than I would have ever expected. If I zeroed with 55g, 45g hit 6 inches left, and 75g hit about 4 inches right of the bull at 100 yards.
 
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Calum said:
How is Rugers customer service in Canada?
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I have dealt with them concerning three separate rifles, one was a warranty recall on a 338 RCM and the other two were functioning issues with 375 Ruger chambered rifles.
Service was prompt in all cases and communication was good and honest from their end.
However, results in two cases were not satisfactory...
 
Good thing I read the thread....from the subject line, I thought you were telling Savage to NOT refund you....
 
jparent said:
Ruger has customer support in Canada?
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Location Snap Shots inc.
CANADIAN REPAIR STATION
650 Rang Roy
Sainte Martine, Quebec J0S 1V0
CANADA
Email: snapshots@videotron.ca
Tel. # 450-427-0052
Fax # 450-427-0498

Inland/Pacific Distributors, Ltd.
Inland Pacific, a Division of Big Rock Sports
CANADA
Tel # 1.800.666.7576
Email: custserv.help@bigrocksports.com

R. Nicholls Distributors
2475 De La Province
Longueuil, Quebec J4G 1G3
CANADA
Tel # 450-442-9215
Fax # 450-442-9581
Email: info@rnicholls.com
 
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