Don't argue with them about "it's company policy" or you might get thrown out of the store like I did yesterday when I was dropping off 2 items for the gunsmith. Unfortunately they're the only game in town anymore. I used to work for WSS for a number of years ago part time and I sure miss having them in town. At CSC if you're older and you're not talking "black guns" or pistols, I always get the feeling they're not interested.