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Thread: Trouble with Check out

  1. #1
    CGN Ultra frequent flyer SigWig's Avatar
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    Jul 2008
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    Van Isl
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    2,294

    Trouble with Check out

    After adding an item in to the cart I go to check out. Fill out the first page of info click continue => redirects me to a page saying:

    Shopping Cart is Empty
    .

    You have no items in your shopping cart.

    Click here to continue shopping.



    both windows explorer and firefox

  2. #2
    Contributing Dealer Frontier Firearms's Avatar
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    May 2006
    Location
    Prince Albert, Saskatchewan
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    5,575
    The payment gateway is currently been upgraded to a new provider, we have been having these problems on the webcart timing out on a third of all orders. Can you email us your name to info@frontierfirearms.ca, we can push your order through on our end.

  3. #3
    CGN Ultra frequent flyer SigWig's Avatar
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    Jul 2008
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    Van Isl
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    email sent thank you

  4. #4
    Contributing Dealer Frontier Firearms's Avatar
    Join Date
    May 2006
    Location
    Prince Albert, Saskatchewan
    Posts
    5,575
    CORRECTION it is a server timing out issue. This is causing some orders to empty their carts during check out. We are working to root out the bug.

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