A week ago I order a NEA multi gill brake for my 10 TR in .300 and waited about 5 days (including a weekend) for it to arrive. Upon getting the package I was a shock that it would not tread on my barrel and the I check the caliber with a .30 bullet I had on my reloading bench and to my horror it would not fit. I got the .223 one, I sent an email to SFRC and after maybe an hour and some email exchange with pictures they told me they gonna take care of it. Yesterday I got an email saying my new brake was in the mail without having to send the old one, now that is service and I'm happy to be a regular customer at SFRC. You guys Rock.