I have a man-crush on Guy

9x19p

9x19p

CGN Ultra frequent flyer
Rating - 100%
22   0   0
Location
Maple Ridge
I could have said "thanks", but GunNutz need to know this, so I made you look.

Long story short;
May 2013, bought a scope
June 2013, scope failed, replaced under warranty
April 2014, scope failure 2.0, same fault.
April 27, I emailed Wolverine, asking if I had any options.
April 28, my reply from Guy included:
-copy of correspondence with manufacturer
-return authorization number
-"we'll take care if it"
This, in less than 24hrs.
May 12, new scope in hand.

There are sceptics that'll say, "that's what they're paid to do", but here's the thing; I didn't buy the scope from Wolverine.

Guy, your level of service is second to none. I appreciate your efforts, thank you.
The service I've received reflects well on management/ownership. Mr Wolverine, if you ever decide to open shop out west, I'd be happy to run it for you.
You're welcome... lol

Thanks Wolverine

Paul
 
Just spoke with, and placed an order with Guy today. Such a nice...guy. Love Wolverine. Probably the best dealer in the country.
 
Very few places that I have been in have that good of service face to face let alone warranty work over the phone from a place you didn't buy it from...I'll be looking at Wolverine in the future for purchases
 
Thanks Paul,
My wife just read this and I think she is a little jealous. Might be a good night for me:)

Scope was a Hi-Lux imported by Wolverine.

Regards
Guy
 
Agreed. He does go the extra mile. My set screw on my Midwest T10 Rail stripped while I was removing it. My fault, of course. Either way I was surprised to get a new set screw in the mail, free of charge. Thanks Guy. You're awesome!
 
035a78eade9fa985bb321b9d2ead3200_xlarge.png
 
Lol. Love these threads.

But after going through a few of the more obvious dealers, only Wolverine seemed interested enough in my quest for a replica high wall and single action conversion revolver to get right on to ordering them in from the US.

I just wish you guys were on the other side of the border so I didn't have to give 8% to the socialists ;)
 
Yep. Wolverine is top notch. Their customer service is fantastic in an age where it is usually severely lacking. It's nice to talk to someone on the phone, or in person, and not be instantly treated like an ignoramus.
 
You must log in or register to reply here.
Back
Top Bottom