I could have said "thanks", but GunNutz need to know this, so I made you look.
Long story short;
May 2013, bought a scope
June 2013, scope failed, replaced under warranty
April 2014, scope failure 2.0, same fault.
April 27, I emailed Wolverine, asking if I had any options.
April 28, my reply from Guy included:
-copy of correspondence with manufacturer
-return authorization number
-"we'll take care if it"
This, in less than 24hrs.
May 12, new scope in hand.
There are sceptics that'll say, "that's what they're paid to do", but here's the thing; I didn't buy the scope from Wolverine.
Guy, your level of service is second to none. I appreciate your efforts, thank you.
The service I've received reflects well on management/ownership. Mr Wolverine, if you ever decide to open shop out west, I'd be happy to run it for you.
You're welcome... lol
Thanks Wolverine
Paul
Long story short;
May 2013, bought a scope
June 2013, scope failed, replaced under warranty
April 2014, scope failure 2.0, same fault.
April 27, I emailed Wolverine, asking if I had any options.
April 28, my reply from Guy included:
-copy of correspondence with manufacturer
-return authorization number
-"we'll take care if it"
This, in less than 24hrs.
May 12, new scope in hand.
There are sceptics that'll say, "that's what they're paid to do", but here's the thing; I didn't buy the scope from Wolverine.
Guy, your level of service is second to none. I appreciate your efforts, thank you.
The service I've received reflects well on management/ownership. Mr Wolverine, if you ever decide to open shop out west, I'd be happy to run it for you.
You're welcome... lol
Thanks Wolverine
Paul