I know many here have had great service from Epps, here is my experience.
On Sept 22 2014, I was looking for a magazine for a shotgun without a great deal of success. Brownells in the States had some, so I started phoning around to find a dealer that was bringing in ITAR controlled goods. I spoke to Nick at Epps, told him what I needed, and had found them in stock on Brownells web site. No problem, we make orders to them regularly. So take my info, VISA #, it will be up to six weeks. Today I phoned, no order, no record of it, and apparently cannot or do not even order mgazines from Brownells. So I asked to speak to Nick, am put on hold for 10 minutes until it disconnects. I phone back the gun room, no answer.
I order a lot of Hunting and Shooting related items online, and this just left a bad taste in my mouth.
Thought y'all might want to know.
PS, I welcome any helpful feedback from the store themselves
T
On Sept 22 2014, I was looking for a magazine for a shotgun without a great deal of success. Brownells in the States had some, so I started phoning around to find a dealer that was bringing in ITAR controlled goods. I spoke to Nick at Epps, told him what I needed, and had found them in stock on Brownells web site. No problem, we make orders to them regularly. So take my info, VISA #, it will be up to six weeks. Today I phoned, no order, no record of it, and apparently cannot or do not even order mgazines from Brownells. So I asked to speak to Nick, am put on hold for 10 minutes until it disconnects. I phone back the gun room, no answer.
I order a lot of Hunting and Shooting related items online, and this just left a bad taste in my mouth.
Thought y'all might want to know.
PS, I welcome any helpful feedback from the store themselves
T
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