I'm on your site - ready to order (for my 1st time - obviously). I click the Contact link to see where you are. NOTHING. Just a web form to leave you some text.
As far as I can tell, nowhere on your site does it say where you are. I'm not saying it DOESN'T say that - just for the life of me, I can't find it.
You might want to put your address up there somewhere...