xiaozliu,
Firstly, I apologize for the problems this may have caused, especially on that weekend. We took the initiative to call everyone who was signed up for that weekend in order to re-book them for the weekend afterwards, and for the most part, it was successful with almost everyone.
I would like to remind you that your deposit for the course was non-refundable. Everyone who signs up for the course is reminded of this when the deposit is made. In order to curb the problem of deposits getting cancelled, we rectified the issue the week afterwards.
If you decided to take the course elsewhere, after the deposit was made, then it was known by you that the deposit would have been surrendered. We did contact you after all when it was known that the instructor was ill.
Again, I apologize for the inconvenience, but a non-refundable deposit is a non-refundable. You went elsewhere and therefore your booking deposit was kept with us. Had you wanted to take the course with us at a later date, your deposit would've still been valid.
I hope you understand and do swing by for a visit the next time around. Bring your sales receipt, and mention this discussion and we'll do everything in our power to make a trek here worth it.
Best regards,
Target Sports Canada Staff