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Thread: Cadex Customer Service

  1. 08-24-2015, 07:11 PM #1
    Max Owner
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    Cadex Customer Service

    Hey all.

    Ordered a complete rifle in 338 through P&D Enterprises.

    Ordered a 2 stage trigger. When I sighted the rifle in I thought I had a single stage trigger. Made a comment about it in a thread in the Precision Rifle section.

    Patrice contacted me first through PM and said if there was an issue, to let him know.

    Checked and sure enough, single stage trigger. Sent Patrice an e-mail. He made all the arrangements to ship a 2 stage trigger, 2 days from Quebec to Alberta. And included a pre paid UPS envelope to send single stage trigger back. Also got a T shirt for my "troubles"

    So deal with confidence with Cadex Defence.
    Shooter and Collector (kinda)

    Never Forget Best Friends.

    Aug 30, 2008.
    Dec 29, 2008.
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  2. 08-24-2015, 07:19 PM #2
    bfiles
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    Very good to hear!!!!

    When I can I will be purchasing a rifle from them.
    CSSA CCFR PROUD MEMBER
    "Sleep in bliss Pops"!!!!!!
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  3. 08-24-2015, 07:35 PM #3
    Ferris
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    I second! Service is second to none! Patrice is awesome.
    Never Without My USP45!!!
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  4. 08-24-2015, 07:42 PM #4
    C185
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    What do you think of their trigger?? I am curious to see how it compares to the CG Jackson, and others on the market.
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  5. 08-24-2015, 07:45 PM #5
    Melnibonean
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    I third it. Cadex have great people working there.
    '"We hold these truths to be self-evident, that all men are created equal, that they are endowed by their creator with certain unalienable rights, that among these are life, liberty and the pursuit of happiness" - US Declaration of Independence
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  6. 08-24-2015, 08:01 PM #6
    Max Owner
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    Quote Originally Posted by C185 View Post
    What do you think of their trigger?? I am curious to see how it compares to the CG Jackson, and others on the market.
    Played with both while out of the chassis. Not sure what to say..........

    Need to play with 2 stage while in gun.
    Shooter and Collector (kinda)

    Never Forget Best Friends.

    Aug 30, 2008.
    Dec 29, 2008.
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  7. 08-24-2015, 08:13 PM #7
    cndgunguy
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    Couldn't agree more.
    I've had great experiences with everyone at Cadex.
    Top notch and Canadian to boot.
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  8. 08-24-2015, 08:35 PM #8
    kaos013
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    Agreed Serge, Patrice and everyone there top notch service and product quality!
    Last edited by kaos013; 08-25-2015 at 07:15 PM.
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  9. 08-24-2015, 09:39 PM #9
    C185
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    Quote Originally Posted by Max Owner View Post
    Played with both while out of the chassis. Not sure what to say..........

    Need to play with 2 stage while in gun.
    Keep us posted!
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  10. 08-25-2015, 04:48 PM #10
    bsand
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    Yep cadex has awesome customer service even if you buy used they still support their customers 100%.
    "From My Cold, Dead Hands." - Charlton Heston
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