Disappointed

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rugersr22

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I ordered 4 Mec-Gar magazines during the boxing day special and I received an email today that my order has been cancelled as you don't actually have any in stock.

In the future it would be nice if you could only place orders for items you actually have available.
 
I had it happen to me once in 2013. It sucks.

My wife runs an online shop so I know it's difficult to keep inventory up to date so I feel Marstars pain too.

I ordered from them again on Boxing Day because the deals are good and their warranty is unheard of.

I do recommend them to other people I know and have made many purchases from Marstar.

At least you're not out anything. I sure hope they've got my Pietta in stock!
 
I ordered 4 Mec-Gar magazines during the boxing day special and I received an email today that my order has been cancelled as you don't actually have any in stock.

In the future it would be nice if you could only place orders for items you actually have available.

OK you would like me to look into this ?? Order number ?? Name ?? Product number ??
I do need a little help.... Before ordering did you check the site to make certain the product was in stock ??
we normally have between 1500 and 2500 Mec Gar mags in stock
John
 
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Same happened to me on the ATI SKS stock, order number 41799, ordered it the second day of the sale when it said it was in stock...
 
Hi John,

It would be great if you could look into it for me. My order number was 41766. The magazines appeared to be in stock when I placed my order on Dec. 26 @ 8:38pm and your website still seems to indicate they are in stock: http://www.marstar.ca/dynamic/product.jsp?productid=87249

-- Products --
Product Code : MG-CZ7510B
Name : Mec-Gar CZ 75B, 85B, SP-01, Shadow
Info : 9mm / 10 / B
Quantity : 4
Price : $43.95
Price x Quantity : $175.80

Thanks for looking into this for me.
 
Last edited:
Hi John,

It would be great if you could look into it for me. My order number was 41766. The magazines appeared to be in stock when I placed my order on Dec. 26 @ 8:38pm and your website still seems to indicate they are in stock: http://www.marstar.ca/dynamic/product.jsp?productid=87249

-- Products --
Product Code : MG-CZ7510B
Name : Mec-Gar CZ 75B, 85B, SP-01, Shadow
Info : 9mm / 10 / B
Quantity : 4
Price : $43.95
Price x Quantity : $175.80

Thanks for looking into this for me.

James, sorry for the frustration, the item was in stock when you placed your order. Unfortunately we ran out of stock while filling other orders that were placed before yours. Since we have been closed from Dec 24th to Jan 4th we were unable to notify you until our return.

The good news is I am expecting a large Mec-Gar shipment early next week which should contain the mags you are looking for. If you are still interested give us a call and ask for John2, I can put your order on hold until they arrive.

again sorry for the inconvenience

-John2
 
Same happened to me on the ATI SKS stock, order number 41799, ordered it the second day of the sale when it said it was in stock...

Scott, sadly its the same situation, we had very few left in stock and they all sold during the break. We have the same model available in Tan for the same price, let me know if you would like switch for a Tan one.

-John2
 
Had a feeling that the website's stock didn't update in real time as people ordered...
Hopefully they will have my NcStar optic that I ordered. Order still in processing.
 
I had an issue not that long ago as well when I placed an order on an item that showed in stock online

New Order # 41383
-- Products --
Product Code : B50-254
Name : M-7 Link Loader
Quantity : 1
Price : $79.00
Price x Quantity : $79.00

I was told the item was not in stock a couple of days later, then a day after that I was again informed that magically they had found more stock but at a new price of $225.

I promptly cancelled my order and purchased elsewhere rather than pay 3 times more for an item than advertised.
 
Yea pretty crazy they won't honor the price that you ordered the items for when they are back in stock. Blessing in disguise, got a sks tapco stock at gobles in London for 95 bucks
 
Yea pretty crazy they won't honor the price that you ordered the items for when they are back in stock.
less than a day later I was told they found some, more like wouldn't honor the posted price on the website at the time I placed my order of an item that was in stock
 
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