Marstar where is my m305 hand guard huh?

[johnone]

About a month ago, I placed an order on norinco 22'' m305. I received the package the week afte. When I took the rifle out of that greasy plastic bag, I found out that the hand guard was missing...... call them on the same day the guy said" It is impossible......" I was like okay... I sent you a picture......I sent a email with a pic to marstar, and they said they will put one in the mail asap. OK It has been three weeks and I am still waiting for my hand guard. Last week before I went to the sates for vacation, I sent an email to ask about my missing hand guard, no response since then. So Marstar where is my hand guard huh

Here is my Order # 41708
Added Mon 04 Jan 2016 - 9:01 AM EST - Staff Comment
Order status changed from 'New' to 'Processing'.

Did you bother to call us, its toll free, rather you chose to go to a public forum, I'm certain all the experts here will chime in to ##### all about the losy service at Marstar.
John

[CraigNConnor]

wait I don't need another infraction


uh oh prob too late

[johnone]

Call them! You will get better results.

A man who understands....
John

[johnone]

call them on the day when I got the rifle the guy said" It is impossible......" I was like okay... I sent you a picture......

We screwed up, all you had to do is call back, it is FREE....
John

[johnone]

doesn't surprise me....few years back I placed an order with them......called to inquire..they were quite rude on the phone .....

Never been back since....

Here we go, another unqualified, unsubstantiated, statement.... How about it your order number etc ??

John

[XRCD011]

ill chime in

JOHNONE

I WILL NEVER DO BUISNESS WITH YOU EVER

I HAVE NEVER BOUGHT ANYTHING FROM YOU BEFORE AND I NEVER WILL

YOUR CHILDISH COMMENTS ARE ANNOYING TO READ AND YOU SOUND LIKE AN IDIOT

GOOD DAY SIR

Wow, lighten up dude, I don,t think John is the one coming off as the Idiot in this thread.

[johnone]

We took the handguard off your rifle to give it to another customer that was missing theirs.
Our return policy is only valid for two weeks. You missed the cut-off.

Ladies and gentlemen, the dumb statement of the week goes to ....
John

[johnone]

Removing parts is common practice?

ARE you for real ??
John

[Canada tail]

Delete

[johnone]

Take a good look at the finish on the receiver to see if a shop class student went over it with a belt grinder to help shape it up. That was a tasty feature on the one I got. Norinco Tacti-grind.

DID it come from us ? Did you request it be changed if it did ? Or did you keep it for bitching rights ?
John