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Thread: Customer review of Tenda.

  1. #131
    Newbie
    Join Date
    Dec 2016
    Location
    New Brunswick
    Posts
    2
    Great service and great prices. Have dealt with them twice and will be buying from them again in the future.

  2. #132
    CGN Regular ezbeatz's Avatar
    Join Date
    Jan 2009
    Location
    Moose Jaw
    Posts
    746
    Tenda has been pretty good overall. The only issue is that I purchased a boresighter as part of a larger boxing day order and it's never arrived. I got a note with the original order saying that it was going to be arriving in a follow up delivery and never did. I've contacted Bob a few times, but I really have no idea what's happened with it and haven't gotten much in terms of a response. It's put a bit of a damper on my ordering anything further from them until it's resolved.

  3. #133
    Newbie
    Join Date
    Oct 2010
    Posts
    14
    Just like the previous writer, I had an item (a riser) in a shipment last year that was paid for but not shipped, just a pencilled note on the packing slip saying out of stock! 2 months later I got a substitute, only after complaining.
    Yes, prices and selection may be good but it’s hit or miss when it comes to prompt and complete shipping!
    8 days and counting now for a simple, no transfer required, in stock order! Yes, I e-mailed 2 days ago and Bob says they’re backlogged - so?
    The order contains a holster for my wife, she says “we should have got it from the others guys”.
    Meanwhile the order is still in “Processing”!

    Roger

    After this posting and sending Tenda another e-mail, I heard back from Bob that the ordered holster “seems to not be in stock”! I’ve requested the full order be cancelled with an immediate refund on the credit card; will now buy the WSM2 holster from”the other guys” ��
    Last edited by RMT; 03-22-2018 at 03:07 PM. Reason: Updated

  4. #134
    Member
    Join Date
    Feb 2012
    Location
    Vancouver, B.C.
    Posts
    55
    Ordered my AR on March 9th
    Transfer was initiated on the 13th
    Transfer approved on the 14th

    ...Had to call them to ask them what was happening with my order.

    finally shipped on the 20th

  5. #135
    Member Ryan.D's Avatar
    Join Date
    Jan 2013
    Location
    Winnipeg
    Posts
    51
    Tenda has been awesome to deal with. Great customer service when an issue arises and fantastic prices.

  6. #136
    CGN Regular VE3RADIO's Avatar
    Join Date
    Nov 2017
    Location
    Ontar-we-owe
    Posts
    114
    These guys are AWESOME! I bought 1000 rounds of S&W .40 and it took a couple days to ship.. so I called and asked it if was on the way.. they told me it was back ordered but would ship out as soon as possible. The next day I got a package with 500 rounds and a I-O-U .. the rest came a few days later. I called and asked why did you not just wait.. the guy said when you called you told us your range day was Thursday so we wanted you to have some ammo before range day.. what an awesome experience and great customer service.. I would have been fine to wait but they won my business forever because of the amazing service.

  7. #137
    CGN frequent flyer NickVR's Avatar
    Join Date
    Mar 2012
    Location
    Chatham, Ontatio
    Posts
    1,214
    I just ordered some magazines from them - going to pick them up this weekend since i have never been to there store before - so far a flawless and fast transaction!
    @NickShootsGuns

  8. #138
    CGN Regular Ingots's Avatar
    Join Date
    Feb 2017
    Location
    Taxation is Theft
    Posts
    230
    I once ordered "Reloadable" HIRTENBERGER 308.
    It turned out to be berdan primed.

    Tenda promptly changed the description on their website to read: "RELOADABLE (Berdan primed)" and then closed the discussion thread.
    Problem solved?

    All of my experiences have been good except that one.

  9. #139
    CGN Ultra frequent flyer
    Join Date
    Mar 2016
    Location
    Quebec city
    Posts
    3,126
    To me they are slow AF to ship, but I'm fine with that. I order large amount of reloading components, so I can plan orders long before I run out of anything.

    I just wish they would find a way to get rid of the powder surcharge. They have great prices on powders but with the sucharge it gets way too expensive.

  10. #140
    Newbie NCR's Avatar
    Join Date
    Jan 2018
    Location
    Labrador
    Posts
    2
    Had good service and would buy from them again. From Labrador.

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