I feel like you're generally an agreeable person and perhaps your standards for services are a bit low. I run a business and I know firsthand how important it is to be polite to the staff and to be a pleasant person. So when my polite and friendly demeanor is not reciprocated by the people I'm giving my money to, I take my business elsewhere. I feel that if more people were of this mindset, the overall demeanor of the gun store staff would greatly improve. Just my $0.02