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Thread: Problem with order, and awful customer service since.

  1. #11
    Super GunNutz madcow's Avatar
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    Sep 2005
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    Edmonton
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    wow, lots of customer service problems posted lately. Not liking the growing trend.

    IBTL

  2. #12
    CGN frequent flyer Sherlock Gnomes's Avatar
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    Mar 2008
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    Without documentation it may be hard to get the refund. Sucks in terms of promises made and not kept. Email is always a better way to communicate.
    Real men use peep sights


  3. #13
    BANNED
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    Apr 2009
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    kelowna
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    Geez......these were the same guys who I was trying to order one of those FN40Ls off of........I received no communication either after 3 emails and 2 phone calls and PMs........BLACKLISTED IN MY BOOKS

  4. #14
    Super GunNutz madcow's Avatar
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    Sep 2005
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    Jo-Brook Firearms (Brandon, MB)
    Problem with order, and awful customer service since.

  5. #15
    CGN Ultra frequent flyer PitBull1973's Avatar
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    Sep 2014
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    Right Behind You
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    Don't they have a bad rap already
    http://oneclearvoice.ca/

  6. #16
    GunNutz silverfoxdj's Avatar
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    Jul 2012
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    West Quebec
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    This is not good..
    Shoot often and safely... We stand as one or not at all

  7. #17
    CGN Regular parkervh's Avatar
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    Jun 2009
    Location
    Halifax
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    Sorry to hear about your fiasco ..IBTL
    CSSA, RGS, NRA, CPC

  8. #18
    CGN frequent flyer
    Join Date
    Dec 2012
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    1,470
    yeah, hopefully you get a quick resolution. At least you have the product, people that used hoplite got strung for months before they tucked tail and ran from CGN with everyone's money. Hopefully it's just a matter of JBrooks dropping the ball and they fix the issue for you. Keep us posted. I'm hoping it's just a mistake on their end, but that doesn't make it any less frustrating for you.

  9. #19
    Uber Super GunNutz hunterhenderson's Avatar
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    Mar 2004
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    Kootenays!!!!
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    2,049
    Ive bought lots of guns from them, always top drawer always as indicated and some on line and some via phone
    One of the ORIGINALS!!

    And remember, INSURANCE is always on the buyer, if you want it, just ask for it and pay the price!!

  10. #20
    CGN Regular oddball_ted's Avatar
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    Mar 2011
    Location
    Calgary
    Posts
    597
    I've always been reluctant to buy from them. There's so many more retailers out there competing.
    Are you allowed to eat doughnuts private Pyle?

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