5.11 Days Sale

They called me Monday after 6pm. Back ordered couple items. pretty sure they charged my CC, as my available balance has dropped significantly.
 
I got an e-mail yesterday indicating more than half the items I ordered are out of stock. I e-mailed back to cancel those items and ship the rest, received a tracking number today.

Too bad about the out of stock.
 
THE_SASQUATCH said:
I was hoping to get my items prior to the tavor course on May 13. Haven't got an email yet but still optimistic
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Hey Sasquatch, it looks like my order will be there on Tuesday. (Edmonton) I needed mine for the course in Calgary. I must admit that I did give in to panic and phone in... Twice lol they are very patient and helpful.
Even though I had to switch some items around due to inventory, I will definitely give them more business in the future.
 
(I thought I) bought a 5.11 LB vest, but was notified a few days later it was out of stock. Why on earth would you advertise a sale, let people complete the purchase online (with no OOS notice at that point) only to contact them after the fact and notify them that the item(s) they purchased are not available but can be backordered? Told them I still wanted it, provided the lead time is reasonable and that the 20% discount still applies, but come on, people, that's not how you should do business!!! Next sale will be ignored.
 
Yeah, I take back some of my praises.

Checked the fed ex tracking number today and it read "delivered"
They didn't send it signature required... $500 worth of product is going to sit there until Monday. Jesus, if I wasn't new to town I could get someone to pick it up for me...
Is it not common practice to ship signature required? If it were an option at check out and I missed it please tell me and I will delete this post.
 
pipeliner said:
Yeah, I take back some of my praises.

Checked the fed ex tracking number today and it read "delivered"
They didn't send it signature required... $500 worth of product is going to sit there until Monday. Jesus, if I wasn't new to town I could get someone to pick it up for me...
Is it not common practice to ship signature required? If it were an option at check out and I missed it please tell me and I will delete this post.
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I had a previous order a month ago that was sent Signature required. But my order was over $800. Not saying $500 isnt a lot.
 
Woooo

Got my email, 80% of its on backorder, but I was drawn as a winner for one of the prizes

Have no clue what I won though..

What was the prize from "wrightsock" ?

Going to find out !
 
Hello Gents,

I understand the frustration with the current website set up. but i wanted to show you guys taste of the new site. Its not done yet, but we are working on it day an night. adding 70.000 sku codes is not an easy task. then double,triple checking as we go makes it even harder. Please be patient, things will be much more main streamed.

Please ask any questions below and ill do my best to answer them!







 
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