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Thread: what more can I say? Thank you!

  1. #1
    Member
    Join Date
    Apr 2013
    Location
    Calgary Alberta
    Posts
    84

    what more can I say? Thank you!

    I talked to Henry for the first time 2 days ago.

    He was funny and a joy to chat with.

    He got my order out and it will be here by Friday!

    So few people understand what customer service is. Its one of those things that, has almost nothing to do with age. They either get it or you are just left with this feeling like, they could just care less.

    I don't expect everyone to be amazing on the phone. It seems though, its getting harder to find.

    IMO of course.

    Thanks again Henry, you and your team are doing all of the right things.

    ciao.

  2. #2
    Supporting Dealer Henry Nierychlo's Avatar
    Join Date
    Dec 2007
    Location
    Surrey, B.C.
    Posts
    1,409
    Hey Jrome

    Thanks very much for the compliment & kind words. I guess I was taught by someone that also understood good customer service & it stuck with me. I try to treat customers the way that I would like to be treated. So that's what I do.

    Thanks again for buying & commenting on my customer service!

    Regards, Henry

    AKA (Budget Shooter Supply) Click on the Banner at the Top of the Page Also at www.budgetshootersupply.ca

    Now Stocking Dillon, Hornady & Lee Presses & Dies !!!

  3. #3
    CGN Regular Trump308's Avatar
    Join Date
    Mar 2015
    Location
    Dauphin,MB
    Posts
    152
    Henry is a great vendor, he's knowledgeable and very quick when it comes to putting orders together and getting them shipped to clients.

  4. #4
    Member
    Join Date
    Apr 2013
    Location
    Calgary Alberta
    Posts
    84
    Quote Originally Posted by Henry Nierychlo View Post
    Hey Jrome

    Thanks very much for the compliment & kind words. I guess I was taught by someone that also understood good customer service & it stuck with me. I try to treat customers the way that I would like to be treated. So that's what I do.

    Thanks again for buying & commenting on my customer service!

    Regards, Henry
    You are very welcome Henry.

    I got my order this afternoon. BC to MB in three days... crazy! The new shinny brass is oh so beautiful lol.

    Take care.

  5. #5
    CGN Regular
    Join Date
    Sep 2009
    Location
    vancouver island
    Posts
    794
    Hands down Budget is the best at what they do!

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