north sylvia

[Dr.Islay]

Sometimes paying $25 for shipping pays off (and arranging a refund for it later). Скупой платит дважды.

Cute, but very true. Wonder if the OP speaks the language, or is just a (clever) handle?

[Garaldtao]

Wow... North Sylvia wrote that they deal with hundreds of warrenty claims each month! Not a few or a hundred or a couple of hundred but HUNDREDS! Yikes!

[Dr.Islay]

Wow... North Sylvia wrote that they deal with hundreds of warrenty claims each month! Not a few or a hundred or a couple of hundred but HUNDREDS! Yikes!

NS is the one of the country's biggest distributors and warranty centres. Love 'em or hate 'em, they see a huge volume of product pass through their hands.

[aiwa]

That's interesting. In the OP's email to North Sylva he writes

I've contacted Purolator and was told that I need a COS (chain of signatures) shipping label from you.

but in this thread: http://www.canadiangunnutz.com/forum...7#post12497557

he writes:

they tried to trick me to use their Purolator account to ship it to them.

If it was the OP's idea to contact Purolator in the first place, that would be some trick all right.

[keitha]

OP- just gr them to send you the bolt and screw the warranty since it ain't working anyway.

The don't get paid for the warranty work if they do not do it Why would they just send you parts ?

[Dr.Islay]

That's interesting. In the OP's email to North Sylva he writes



but in this thread: http://www.canadiangunnutz.com/forum...7#post12497557

he writes:



If it was the OP's idea to contact Purolator in the first place, that would be some trick all right.

Dude's got an axe to grind.

Unless OP can provide more info to this increasingly sad saga, he's got some 'splaining to do. And apologies to issue?

[onetwentyish]

While I am frustrated with NS' service and lack of spare parts stock and support, they have my sympathy on this one.... lol

[Norincodude]

It is refreshing to see the whole story. Kudos to North Sylva for being frank but professional in their response.

[Rust]

I had a major issue with a rifle a couple years ago.
Posted him the forums asking about it and someone messaged me contact info for North Sylva.
I had a replacement within 2 weeks. Not one cent out of my pocket. No issues since.
Thanks again guys.

[schlehofer]

I think most important is the response from NS. Hopefully it will make people think twice about the bull#### they post and force them to have more accountability. About contacting the RCMP made me laugh and cry and rage at the same I forget which order. I know slander is illegal. This guy sounds like a wack job to me or just very stupid. I think the OP should apologize (Doubt hes man enough) and take his money back. Done and done.