Called in as always to confirm my order 5 boxes of 45-70 and a Used Vortex 1-6x Strike Eagle with mount. Sales person on the phone said he collected it all and it was at the front waiting to be shipped on Monday. At this time I sold my other optic in anticipation of this arriving...
As always my order arrived next full business day, missed delivery, went to town to pick up my order and to my suprise no scope, and was not even on the invoice. Called in waited on hold her 15min after explaining and was told we don't have an answer and we no longer have the scope.
I understand mistakes happen and I was not charged and needed to wait for a refund. However when I confirm an order and a business cannot even tell me what happened or offered anything in place of (I understand it's a used one off optic). I just felt that it was a case of you were not billed so too bad situation.
Happy to retract once contacted with a reasonable explanation.
Thank you for your time,
Kevin Nagle