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Thread: Your service is a joke!

  1. #11
    CGN Regular CravingGlory's Avatar
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    Quote Originally Posted by FXSTBI06 View Post
    LOL! They're to busy to axe me! How bout that! And if I did get axe, that's how deeply I feel about this I'll start a new one, two can play this game.
    You're way too high strung. You have not been cheated or wronged in any way, but "feel this deeply" about one day of not getting through to a gunsmith? What happens if someone makes a mistake on your order???
    Planning on living forever. So far, so good!

  2. #12
    CGN Ultra frequent flyer
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    having been a technician in real life, which for those of you that don't know is on the same level as a gunsmith , you primary is to FIX things , not answer the gd 'phone- many times our service department would the let the 'phone go hang if both hands were busy- and how about getting a proper command of the queen's English- axe is a tool for splitting wood or slang for an electric guitar, not a substitute for ask

  3. #13
    Super Moderator
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    It was late at night when this thread was started, so obviously the OP wasn't expecting a response from the business.

    When the business is open and when they see this thread, they can reopen the thread and respond, if they decide they want the OP for a customer.

  4. #14
    Business Member Dlask Arms's Avatar
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    May 2007
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    Quote Originally Posted by FXSTBI06 View Post
    Drop in today, didn't know I had to make a appointment. Ok that's fine, so I called... it goes straight to the automated message, it tells you open 9 to 5, due to high volume work load, no one will be there to answer the call but if you try between 12 to 4 pm, you be sure to talk to a person on the other end. Ah huh! CALLED A BUNCH OF TIME BETWEEN 12 - 4, I GOT NOTHING!!! You could be the best gun smith in the world, but if I can't get thru to you, what's the point, at least Joe Bob down the road has a face and talk to me.
    So sorry we couldn't meet your sterling expectations. We did indeed have a bit of an emergency yesterday and were not able to be here for one whole day. Please Sir, do keep in mind that we are a MANUFACTURING facility and not a run-of-the-mill retail store. I beg your pardon we were not able to serve you yesterday but if you would just give us one more chance maybe we could rectify the situation and do our best to please you ?

    Have a lovely day,
    Cheers,
    Leigh
    Dlask Arms Corp.
    www.dlaskarms.com

    “Hard times create strong men. Strong men create good times. Good times create weak men. And, weak men create hard times.”

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