Just wondering if anyone can forward me a phone number I could begin to contact someone at NEA about a warranty issue I'd like to get resolved on a barrel I used for a build.
The no phone numbers listed and only NEA ZENDesk (Only place I've ever experienced worse responses or customer service is through Chinese websites mediation services, and at least they can claim its not their first language) is really starting to irritate me.
I've asked multiple times for someone to either pick up a phone and give me a call or give me a number I can reach someone at to talk with them in real time about the situation and continuously that aspect is left out.
I've been trying to get it resolved since the 22nd and am about ready to take up a pitchfork with the rest of NEA haters....this is crazy and most certainly NOT winning me over as a customer.
Just a person...I'd like to talk over the phone with a person....
As a side note, I've contacted the companies I've purchased various NEA parts through about this and they all state that NEA specifies they would like to have all warranty requests direct. Right, well that works well..
Caveat Emptor.