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Thread: Astonishing Service from Brad at Nordic Marksman

  1. #1
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    Astonishing Service from Brad at Nordic Marksman

    I rarely have such an incredible experience with a vendor that I feel compelled to praise them as directly as I am about to. I have been working with Brad for a few weeks now on figuring out an issue that occurred with a product I ordered from him. The issue with the product was absolutely no fault of his. First and foremost, when I originally contacted Brad, he was very responsive to my concerns and got to work on a solution right away. He communicated very effectively and made sure that I was updated along the way with how things were progressing. He has made sure that I am completely satisfied with my purchase and has gone out of his way to send me pictures of the actual product as well as take care of the additional cost I incurred when I had to ship the original back.

    I have not experienced customer service that has rivaled Brad's and I do not expect to in the near future. When parting with a significant amount of hard earned money, I have nothing but confidence in purchasing from Nordic Marksman. I highly recommend Brad and his business. If anyone ever has the pleasure of doing business with Brad, I am sure you will echo my sentiments.

    Thanks again, Brad. This won't be the last time we do business.

    Steve C.

  2. #2
    CGN Ultra frequent flyer Mike112288's Avatar
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    Yep fully agree with ya. Brad and also clay at prophet river both my favourite to deal with so far

  3. #3
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    I'm not familiar with them, but I will be checking them out right now!
    That which does not kill me................had better start running!

  4. #4
    CGN Regular derrob7's Avatar
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    I've always had great service from Brad and Nordic in general.

    Top tier vendor who goes the extra mile. That's why a lot of my business goes to him.

  5. #5
    CGN Regular HKNova6's Avatar
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    I agree 110%. They are great to deal with and very accommodating. It's nice to have them in the community

  6. #6
    CGN Regular Toolman's Avatar
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    Brad is first class all the way.
    Don't worry about avoiding temptation...As you grow older, it will avoid you.

  7. #7
    CGN Regular Mutt58's Avatar
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    I've had great service from Brad also

  8. #8
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    Me too

  9. #9
    CGN Ultra frequent flyer BlackWatch's Avatar
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    Yes, I agree. I just got off the phone with him at 11 pm putting a deal together. Not many owners working that late fielding calls.
    Be polite, be professional, but have a plan to kill everyone you meet.

  10. #10
    Super GunNutz live4therut's Avatar
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    Quote Originally Posted by Mike112288 View Post
    Yep fully agree with ya. Brad and also clay at prophet river both my favourite to deal with so far
    This! These two are at the top of my list to deal with
    “Okay, I reckon the hare gets ####ed”
    “What, Proper ####ed”

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