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Thread: Extra bipod claws in my order ?

  1. #1
    CGN Regular
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    Extra bipod claws in my order ?

    Just wanted to give you guys a heads up that you shipped out an extra set of bipod claws with my order. Do you want them back ? I only ordered one set and it appears I was only charged for one set. I was going to email you guys about it, but figured I would post on here and let you know. At least this way when someone in the EE searches my posts they will see I'm honest :-) (I don't have much feedback).

    I hope my honesty doesn't get anyone in your shipping department in crap. Remember everyone makes mistakes !

  2. #2
    CGN Regular Cadex Defence's Avatar
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    Quote Originally Posted by Newfie_1986 View Post
    Just wanted to give you guys a heads up that you shipped out an extra set of bipod claws with my order. Do you want them back ? I only ordered one set and it appears I was only charged for one set. I was going to email you guys about it, but figured I would post on here and let you know. At least this way when someone in the EE searches my posts they will see I'm honest :-) (I don't have much feedback).

    I hope my honesty doesn't get anyone in your shipping department in crap. Remember everyone makes mistakes !
    Hello Sir

    Thanks a lot for letting me know.

    I'm sorry to hear that this order was wrong. Please PM me your name so that I could pull out the order and better understand where the mistake came from. Just a nickname won't bring me far in my research.

    I'll get back to you ASAP with what to do with the extra set.

    Thanks a lot for you honesty.

    Best regards
    Patrice Picard Canadian & International Senior Sales Manager
    (450) 348-6774
    patrice@cadexinc.com
    https://www.cadexdefence.com/

  3. #3
    CGN Regular
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    No need to be sorry I have all the parts I ordered. So all is good. It is just that you guys shipped me extra parts (the extra claws). So you may be missing a set in your stock. BTW the Bipod is awesome I couldn't be happier with it ! :-)

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