First Class Customer Service at Prophet River Firearms

[Prophet River]

I buy almost exclusively from Prophet River these days. Clay emails me back all times of day or night and gets things done. The personal service is unreal. Try emailing info@prophetriver.com and you'll see what I mean. (sorry Clay, you asked for it)

LOL, people may have to wait a bit this weekend as a few of us are in Provost at their gunshow.

[Prophet River]

I had never shopped at Profit River before but I saw a great deal on something I wanted. I placed the order and a few days later my package arrived. I was thrilled, but there was a problem. Something was missing. It was after hours so I left a message, hoping someone would respond the next day. Within minutes I had a response from Clay. He took care of my problem and expedited the parts to me the next morning. No Muss No Fuss, just great customer service. Thanks Clay. I'll be back.

Appreciate the compliment, however, we should have NEVER missed those parts. They were removed to be inspected to make sure legal and proper functioning but the rest shipped without. We really appreciate you taking this as great customer service but we really have no excuse for the error. Thanks for purchase and being so good about our mistake. I wish it was always this easy

[340wildcat]

I've emailed a few times late at night and was surprised to get an email back minutes later.
Great Service!

[burnaby]

Read PR in SK was the only city in SK that had NO SK PST to make East PR competitive with West PR.

Except if we were across the street in SK, we'd have the charge SK PST to everyone in SK.

[8x68]

Clay works too much, which is why I love dealing with Prophet because the service is excellent.

^this. Outstanding group of people. Go above and beyond to help.

[AntekPL]

Agreed. Great service from Clay and the boys. Can't stress it enough. Purchased a Sabatti .470 Nitro Express Over Under and gents, she's a beauty, performs like a Saleen, and is tough as a tank. Will get a complete range report with pictures (Only 10 rounds down the tubes so far) finished once it warms up a bit. It's come down to the point where I order my big bore roundsonly from Prophet, and make the 2 hr trip once in awhile just to enjoy the store....and always seem to walk out with something. Lol.

[pedja]

I purchased 2 rifles from them and they give a great service. Talked to them by phone and they are great and profesional. Will do buisiness again with them.

[aledub]

Always pleasure dealing with Prophet River. Professional & courteous, but they damn near bankrupt me every time during their sales lol.

Cheers PR!

[Gingko]

A box arrived in the mail a couple of days ago with something shiny in it...Thanks Prophet River for making my day - (Ruger Single Six Hunter).
First handgun purchase for me, and I'm a happy customer.

[Underthegun]

I will have to disagree with everyone. I've talked to Clay 2 times and both times he said he would call me back with the price and availability on a rifle. Both times he never called back. So I ordered from Grouse River.