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Thread: First Class Customer Service at Prophet River Firearms

  1. #1
    Member Lorax's Avatar
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    Oct 2010
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    Surrey, BC
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    Thumbs up First Class Customer Service at Prophet River Firearms

    I had never shopped at Prophet River before but I saw a great deal on something I wanted. I placed the order and a few days later my package arrived. I was thrilled, but there was a problem. Something was missing. It was after hours so I left a message, hoping someone would respond the next day. Within minutes I had a response from Clay. He took care of my problem and expedited the parts to me the next morning. No Muss No Fuss, just great customer service. Thanks Clay. I'll be back.
    Last edited by Lorax; 03-05-2017 at 01:18 AM. Reason: spelling

  2. #2
    Member
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    Yeah they are good! I always try to buy off them first if they have what I'm looking for.

  3. #3
    CGN Ultra frequent flyer Zedbra's Avatar
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    Mar 2014
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    Squamish
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    Clay works too much, which is why I love dealing with Prophet because the service is excellent.

  4. #4
    BANNED
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    These guys are great! Very professional and amazing service...A++

  5. #5
    CGN Ultra frequent flyer burnaby's Avatar
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    Was replacing Prophet with Profit intentional???


    For the history buff look up Prophet River's unique location being the only city in Canada that borders two provinces. AB has no sales tax, SK does, guess what they did.
    Last edited by burnaby; 03-04-2017 at 03:45 AM. Reason: Notice Profit River updated their name
    Revolvers RULE; remember that next time you BEND over to pick up brass OR ejected brass pings off the precision gear.
    Looking for a car pool buddy for weekly weekday trips from Burnaby to POCO. Better yet I'll drive weekly and you take me hunting.

  6. #6
    Member Lorax's Avatar
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    Sorry bout that Chief,
    I should've at least spelled the name correctly.
    What's the adage? Any press is good press as long as they spell the name correctly.

  7. #7
    Uber Super GunNutz nick237's Avatar
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    Yea they really suck at being terrible. Always a pleasure

  8. #8
    Super GunNutz vancouverbc's Avatar
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    Apr 2009
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    BC
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    I buy almost exclusively from Prophet River these days. Clay emails me back all times of day or night and gets things done. The personal service is unreal. Try emailing info@prophetriver.com and you'll see what I mean. (sorry Clay, you asked for it)
    Parcels are sent via Canada Post and include $100 insurance and signature required. Extra insurance is available at extra cost to you per Canada Post $2.20 per $100 optional.

  9. #9
    Member smithynorth's Avatar
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    Nov 2011
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    Edmonton AB
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    Delivery address determines tax rate...

    Smithy

  10. #10
    Contributing Dealer Prophet River's Avatar
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    Mar 2011
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    Lloydminster, Alberta
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    11,057
    Quote Originally Posted by smithynorth View Post
    Delivery address determines tax rate...

    Smithy
    Except if we were across the street in SK, we'd have the charge SK PST to everyone in SK.
    www.prophetriver.com
    inquiries - 780-875-0575 / info@prophetriver.com
    Prophet River Firearms
    4206 66th Ave
    Lloydminster, AB
    T9V 3S9

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