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Thread: Order Status on Website says Declined?

  1. #11
    Canada Ammo - CGN Sponsor CanAm's Avatar
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    Quote Originally Posted by Travis Bickle View Post
    4018352 Sir
    When I call it says phone lines only open from noon to 3pm.


    Can you confirm it's good to go?
    It was the last one in stock. A part I've been trying to find for a long time.
    When you place an order, the item is reserved for you until it ships or the order is cancelled. Declined does not cancel and order.

    If you call your credit card company they can give you the reason for the decline. We do not get the reason at our end

    I will check with admin on Monday as to the status.

  2. #12
    CGN Ultra frequent flyer Travis Bickle's Avatar
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    Quote Originally Posted by CanAm View Post
    When you place an order, the item is reserved for you until it ships or the order is cancelled. Declined does not cancel and order.

    If you call your credit card company they can give you the reason for the decline. We do not get the reason at our end

    I will check with admin on Monday as to the status.
    Okay.
    Please hold the item.
    I've been looking for it for a long time. I'm pretty sure it's the last one you all have which makes it the last one anywhere else I can find. Will call my company to ensure all is good.
    Worst case I will just do EMT direct.
    Guns only have two natural enemies; politicians and rust.

  3. #13
    CGN Ultra frequent flyer Travis Bickle's Avatar
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    Just called my company.
    They said you guys did the $0 charge just to ensure the card was valid which it is.
    And then no other attempts were made to charge the actual sum to the card.
    Please push forward on this order to my card.
    Last edited by Travis Bickle; 04-15-2017 at 02:27 PM.
    Guns only have two natural enemies; politicians and rust.

  4. #14
    CGN Ultra frequent flyer Travis Bickle's Avatar
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    Seen it went through. Thanks guys.

    Just some feedback on that tracking system on your site from my first interaction with it. Maybe change "status: declined" to "Status: processing" or "status: pending"
    Maybe I'm the only person who reads into it that much but it's misleading. I immediately thought there was something wrong with my credit card etc.
    If you guys do the $0 initial charge to verify the buyers card, leave it at "pending" or "processing" status until it's verified.
    Guns only have two natural enemies; politicians and rust.

  5. #15
    Canada Ammo - CGN Sponsor CanAm's Avatar
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    Quote Originally Posted by Travis Bickle View Post
    Seen it went through. Thanks guys.

    Just some feedback on that tracking system on your site from my first interaction with it. Maybe change "status: declined" to "Status: processing" or "status: pending"
    Maybe I'm the only person who reads into it that much but it's misleading. I immediately thought there was something wrong with my credit card etc.
    If you guys do the $0 initial charge to verify the buyers card, leave it at "pending" or "processing" status until it's verified.
    declined means that the card was declined. We do have a processing and processed step as well.

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