Might not hurt to re-send the email as well - sounds like they were having problems with the email server...
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Might not hurt to re-send the email as well - sounds like they were having problems with the email server...
Ya, but he phoned them. Well tried to...Originally Posted by bridgman
Just ordered stuff the other day and it is in the mail the next day. Will receive this week, so they are there and working.
Ordered 3 tactical slings from them.
They sent one and billed me for three.
$125.00 + tax for one freaking sling
Tried to phone no one would pick up.
Emails went unanswered.
Never again.
Ordered some plates just a couple weeks ago. Received promptly with no issues
Tried calling before, left a message once and never heard back from them so I deal with companies that have customer support. Unfortunate as I live 10 minutes away from them and spend a lot of money on firearms and accessories, prefer to support local business's, but some owners just don't get it.
Theyre great to do business with. Must be an anomaly.
Just pulled up the order # and took a look.
You should have recieved an email about the one item. Not sure why emails or calls weren't returned. I'll check with Jaclyn on this Tuesday.
Sending you a PM
Please note, my opinion could be biased based on past and present employment
https://www.youtube.com/c/ThorHavenFarm
These guys are great to deal with! I've ordered lots of odds and ends from them with 0 trouble of any kind!
Take advantage of One Shot, there aren't too many 'tactical' stores that provide such good customer service, civilian customers are something most of them merely put up with- if that.
"Guns don't kill people, the government does." -- Dale Gribble
"Knowledge isn't free. You have to pay attention." -- Richard Feynman
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