I was searching for a long tome for a specific part and Tenda had one in stock. I had never heard of them and was a little reluctant. I read the positive reviews on here and decided to place the order.
I ordered 2 parts. Their customer service called me right away to inform me that one of the items was mislabeled and the right part was in back order. They offered to send the parts separately and cover the shipping on the second item. This was a perfect option for me, because the backordered item was an impulse buy and not that important. The instock item arrive the next morning.

Very pleased with the customer service and insanely fast delivery. If I didn't know better I would have thought the owner drove to london to delivered it himself, it was that fast.