So you’re saying it’s okay to send customers broken products and ignore them for months?
No I didn't. But I assume you paid by credit card. If you are not getting a response contact your credit card company for a reversal and that tends to get a retailers attention. I have dealt numerous times with them without issue. Your mileage may vary.
No such thing as too much ammunition or toilet paper...
They are involved in a major building build and expansion offsite to expand their business. A little patience guys. They have always been good to deal with before and when their new facility is built I am sure things will be back in line. Nothing will happen with this platform until the FRT is issued. They have stated that. They have been working to improve it as they have stated but it is held hostage by the RCMP till the FRT is issued.