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Thread: Great Experience at MDC

  1. #1
    GunNutz SQUAREHEAD1's Avatar
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    Great Experience at MDC

    I called MD CHARLTON last week with concerns re my brand new firearm and I got a quick response from James Wallace. I was given an appointment to bring it in at 10 AM this morning.
    I was met at the door by Tim Ellis, an extremely nice gentleman who took me in and sat with me and genuinely listened to my problems and concerns. Tim is VERY knowledgeable. Just from spending 20 minutes with him, there is no one I would feel more comfortable with, working on my firearm.
    I am looking forward to getting the gun back next week,
    I have no doubts, from the way I was treated today, that my gun will be top notch and working perfectly when I get it back.
    Thank you Tim Ellis and MD CHARLTON for calming a concerned/worried customer very quickly!
    To be continued…
    Keith
    Last edited by SQUAREHEAD1; 08-06-2020 at 03:01 PM.

  2. #2
    GunNutz SQUAREHEAD1's Avatar
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    Got my gun back today and I have to say, I could not be more happy and tickled with the results…
    Tim and James kept in touch with me keeping me in the loop this whole time,
    I am very, very pleased!
    If anybody wants or needs anything done to their SIG pistol, Tim Ellis is a top-notch gunsmith. He does incredible work.
    Thanks MDC!!

  3. #3
    CGN frequent flyer A.T.R.'s Avatar
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    Nov 2010
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    I’ve dealt with James a few times.

    He’s pretty good at sorting things out.

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