A little stumble but still kicks it in for the win

JoKa

JoKa

CGN frequent flyer
Rating - 100%
18   0   0
Location
Cowtown AB
Just wanted to share my first experience with Al Flaherty's

Placed an order online for some Ruger Mk4 mags
Order shipped same day, automated emails kept me up to speed with the order and its status/location.
Received the order on Thursday.....*GASP* they were MK3 mags.

I called them up (got someone right away) and explained things. (Which included a match I needed them in on Saturday)
Well within 30min I had notification that the proper mags were getting shipped out to me overnight via UPS and they gave me a return shipping label for the incorrect mags.

Today I received the mags and shipped the incorrect ones.


Poo happens, the difference between the Mk3 and Mk4 22/45 mags is slight. I am not concerned about that.
I am VERY happy with how they handled it.

Top notch communications, customer service and response.
Will be shopping there again.

Thanks!
 
As much as their store is a bit of a drive for me...and finding a parking spot doesn't always go well..I do really like it there. Nice guys, good selection and very fair pricing. Hard not to leave without making a purchase (I never have actually!) and usually end-up spending more than I planned! :)
 
Bought my first decent centre-fire from Als and always get their flyer. Would be happy to support them again.
 
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