Agreed, had an extremely bad experience with Grech Outdoors....... Not a Henry product but another manufacturer.
Most recently had a marked stock on a brand new Henry 410 20" lever action. Spoke with Anthony Imperato on the phone, he sent us a new stock and fore-arm right to us here in Canada. In addition, about $150 USD in Henry swag. In saying this just bought another Henry lever carbine. Henry has my business for life!...... No company beats Henry customer service and warranty. Made in America or not made at all!.....
I also made a complaint to Henry about Grech, they are well aware of the warranty issues with this company.....