Tenda customer service

[coyotte]

I ordered ammo from the tenda website during their sale. My order was made on September 14th. I received a receipt by email the same day but I did not receive any shipping confirmation or tracking number. I wrote to tenda 3 times to find out if this is normal but I have never received an answer. Is there someone who answer to the customer at TENDA ??

[roadcarver]

Try calling them. I find that they are not as responsive via email.

[coyotte]

I would love to call them but my English is not good enough ....

[Duff350]

Hey Coyotte

C'est normal ! Ils sont très occupé avec la derniere vente en plus de la fin de semaine où il ne ship rien... ! Tu devrais recevoir un email pour confirmé l'envoi à la fin de cette semaine au minimum... C'est normal

Quelques vendeurs peuvent prendre jusqu'à 3 semaine pour envoyer des commandes quand ils sont super occupé (ça m'est arriver avec Canadaammo... c'est normal !)

Thats normal, they are very busy with this sale.... + the weekend..... You will normally receive a shipping confirmation at the end of this week...

Some reteiller take more time than that... I saw 3 weeks with canadaammo when they are very busy !

[Canada tail]

I would love to call them but my English is not good enough ....

It is totally ok, I am on the same boat. I called and it turns out they also speak with some sort of accent and they are patient with my questions.

[coyotte]

Thank you Duff350

vraiment heureux de l'apprendre. Je suis rassuré Merci pour cette information.

really happy to learn it. I am reassured Thank you for this information.

[Craig0ry]

Sorry, but you expect it to be shipped the same day or next during a massive sale? Have some patience! Have you ever bought anything online before?

[mtstef]

Sorry, but you expect it to be shipped the same day or next during a massive sale? Have some patience! Have you ever bought anything online before?

just a side note : many online retailers offer same day shipping

so hold your horses a bit saying "have you bought anything online"

some fireams stores send you a tracking label number same day too.

[Craig0ry]

I rarely get that lucky unfortunately! Sometimes I'll get the shipping label same day but it will be 2-5 days before it actually ships, and during big sales it always seems to take extra time.

[NCPI]

I ordered ammo from the tenda website during their sale. My order was made on September 14th. I received a receipt by email the same day but I did not receive any shipping confirmation or tracking number. I wrote to tenda 3 times to find out if this is normal but I have never received an answer. Is there someone who answer to the customer at TENDA ??

I ordered during their last huge sale and it took them a few days to process the order and ship it out but I got an email and the stuff arrived soon enough. I've ordered ammo from them several times now and it has not been a problem. The sales usually mean more workload and slower packing probably. Don't worry about your stuff coming.