I was looking for a "hard to find" item. Go Big went out of their way to try and find it for me. In the end, they were unable to source the product but spent a great deal of time trying for me. Very polite and eager to please. They will get business from me down the road for sure.....
I'll add another +1 for Tom at GoBigTac. I bought a scope and he was very quick to answer my questions and to ship after ordering.
Fantastic experience for me. As has been noted very quick to reply to PM or emails. Tom even doubled checked to ensure I was happy with my purchase. I will definately purchase from again in the future.