Like a lot of customers, I've been in and out of Elwood Epps for decades, pre highway devision !
In the last 4 purchases I'ld give them a 50% grade. Two purchases online, one was perfect the other a customer service nightmare which I walked away from....Two in store purchases, one a simple off the shelf transaction, smooth. The second purchase involved trying to buy a firearm part listed on their sight, which they claimed to have in stock. The inventory consisted of a Rubbermaid container filled with opened and loose parts bags / parts....very frustrating, left empty handed.