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Thread: What is going on with Ellwood Epps?

  1. #11
    Member ksj1958's Avatar
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    Like a lot of customers, I've been in and out of Elwood Epps for decades, pre highway devision !
    In the last 4 purchases I'ld give them a 50% grade. Two purchases online, one was perfect the other a customer service nightmare which I walked away from....Two in store purchases, one a simple off the shelf transaction, smooth. The second purchase involved trying to buy a firearm part listed on their sight, which they claimed to have in stock. The inventory consisted of a Rubbermaid container filled with opened and loose parts bags / parts....very frustrating, left empty handed.

  2. #12
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    Quote Originally Posted by the_tracker View Post
    Was the new barrel stainless?
    No just a steel barrel that should have been polished and blued.
    Thanks for the insite guys
    Does anyone have a manager name or direct number i might try calling I am getting mighty sick of leaving a message on the general number.

  3. #13
    CGN Ultra frequent flyer 8x68's Avatar
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    If you didn't get what you paid for and payment was made using a credit card file a claim with the credit card company.
    John 3:16. If not then unfortunately John 3:36
    Firearms owners are the difference between Tyranny & Freedom!!
    GUN CONTROL IS NOT CRIME CONTROL. ITS POPULATION CONTROL!
    Faith is not knowing what the future holds but knowing who holds the future

  4. #14
    Newbie Emperor.45's Avatar
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    Epps is like a second home, great guys in there. I never have a problem getting through to the gun room or front desk and I have no complaints after hundreds of transactions. Call and talk to someone in the gun room.

  5. #15
    GunNutz passer544's Avatar
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    AS much as people complain about the store go find another store around that has the same selection of odd guns around. Or one that will buy your used POS cooey’s. I’ve had problems with the place but I still keep going back because of the selection and price for stuff. Hell they even pricematch

  6. #16
    Newbie 57chev's Avatar
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    Ordered a GSG15 that was on sale last year. Was billed to my credit card at that time. Inquired several times a month or so apart inquiring eta with snarky reply's. Finally received couple weeks ago but charged again but full price. Took several emailes and phone calls to straighten out, frustrating.

  7. #17
    CGN Regular oddball_ted's Avatar
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    Quote Originally Posted by 57chev View Post
    Ordered a GSG15 that was on sale last year. Was billed to my credit card at that time. Inquired several times a month or so apart inquiring eta with snarky reply's. Finally received couple weeks ago but charged again but full price. Took several emailes and phone calls to straighten out, frustrating.
    That's unacceptable. Period. If they won't learn from their customers feedback, let MasterCard fraud department call'em and put a strike on their merchant account
    Are you allowed to eat doughnuts private Pyle?

  8. #18
    CGN Regular
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    Quote Originally Posted by oddball_ted View Post
    That's unacceptable. Period. If they won't learn from their customers feedback, let MasterCard fraud department call'em and put a strike on their merchant account
    Their prices seem quite high compared to other cgn Web prices
    Good selection but high prices

  9. #19
    CGN frequent flyer Turkinator's Avatar
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    From reading this thread they sound a lot like LeBarons...
    Member of the CSSA http://cssa-cila.org
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  10. #20
    CGN Ultra frequent flyer Daver_II's Avatar
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    Epps. Bought three times.... three issues.

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