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Thread: What is going on with Ellwood Epps?

  1. #21
    CGN frequent flyer Petamocto's Avatar
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    Bought multiple guns there. Guns have been fine, but their store is ####ty, and they have too few people working that choke point of a desk. They really need to hit the reset button and open a new building with a more open space.

    That said, at least they finally caved on the overwhelming pressure to finally add pics to their website, which for years was the biggest pain in the ass, and they dragged their feet on every excuse not to, but as least they’ve (finally) listened to their customers.
    I don’t have a signature block.

  2. #22
    CGN frequent flyer
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    Quote Originally Posted by Daver_II View Post
    Epps. Bought three times.... three issues.
    You are a very forgiving person.
    America last
    America can never be great again until...
    Dream revolver Ruger 0456
    Pass on pre-orders

  3. #23
    CGN frequent flyer
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    Quote Originally Posted by Turkinator View Post
    From reading this thread they sound a lot like LeBarons...
    Grammar police alert...

    You meant the next LeBarons right?
    America last
    America can never be great again until...
    Dream revolver Ruger 0456
    Pass on pre-orders

  4. #24
    Newbie
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    Nobody is coming to their defence from the establishment. Makes you wonder.
    I was thinking to make my next purchase there as I’m looking to get another gun, but stuff like this gives me second thoughts to shop there

  5. #25
    CGN frequent flyer blueflash's Avatar
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    Ive bought 3 guns from Epps, and I still do consider buying from them if they have what I want. I almost bought 4 guns from them, but I walked out with nothing because I was getting frustrated with the service, and bought some place else to buy the gun. So, with that being said, I am happy with them 75% of the time. Sometimes they have really good prices or hard to find, new gun models, which is why I still go their...but I usually go to a different gun shop to check out the exact gun I want to buy, so when I go to epps, I just need to inspect the gun and buy it..walk in and out of the store in 20 minutes because I dont ask them any questions because I have researched it already. The reason I dont ask questions is because the customer service is sometimes lousy and sometimes I feel like a employee is annoyed by questions because he must figure that he is doing me a favor by explaining details.

  6. #26
    Super GunNutz manitou210's Avatar
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    had a issue with purchase of Rem Police contacted Wes (owner) issue was handle promptly 100% satisfied ,would deal again

  7. #27
    CGN Regular MikeyScuba's Avatar
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    Quote Originally Posted by Petamocto View Post
    Bought multiple guns there. Guns have been fine, but their store is ####ty, and they have too few people working that choke point of a desk. They really need to hit the reset button and open a new building with a more open space.
    Isn't that rabbit warren of a store a heritage building?
    ICORE/IPSC/USPSA

  8. #28
    CGN Regular ostrof's Avatar
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    Me and one of my friends had a bad experience with EE warranty repair , customer service and communication .

  9. #29
    CGN Regular
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    After my good friend Don passed away, things were never the same. I still think of him every time I have a shot of Gibson's finest....

  10. #30
    CGN Regular powerbench's Avatar
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    I made quite a few purchases from Epps...they are helpful.

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