We are listening to customer concerns.
Kodiak and Wolverine are working together to mitigate the concerns of WK180-C rifle owners who have bolts fitted with the magnet in the charging handle.
Please allow us a few days grace to formulate a plan.
We are listening to customer concerns.
Kodiak and Wolverine are working together to mitigate the concerns of WK180-C rifle owners who have bolts fitted with the magnet in the charging handle.
Please allow us a few days grace to formulate a plan.
Actions speak louder that words. A design flaw is causing severe damage to a lot of rfles, it's tarnishing your reputation, and instead of acknowledging and fixing it, you go head on with your customers telling them it's cosmetic. We're not idiots and most of us have owned and own many guns of many brands, so we're not new to issues either. Change designs, make it better, charge for updates, sure, but a self destructing rifle is a manufacturing issue and has to be covered by warranty. Nobody is amused by the stubborn attitude. You are not standing by your product, your standing by not affecting the bottom line.
" Even duct tape can't fix stupid...but it can muffle the sound" 😁
After seeing the reports of the damage, this is my only concern with this rifle. Otherwise I am very happy, even after my guide rod hole issue.
I would imagine something like us sending in our bolt carriers and handles to Kodiak at their expense, to have them either modify and add the threads, or outright replace and recycle our existing ones, would be a fair solution.
The rifle has a lot of potential to be fair and I will give credit where it's due for what they attempted to bring to the table here with this to be clear.
But right now its half baked, underdeveloped, spotty customer service and transparency issues from the manufacturer, bad practices of charging the consumer to ship a defective product back for warranty, brushing off rifles literally crumbling from the inside as you shoot them as "cosmetic" (come on FFS...)
I don't like the idea that they rushed this product to market to make sales so they could work out the bugs, fix the half baked portions that were obviously overlooked after they banked some dollars. It's either that or they didn't know/didn't test the rifles off the line (also known as sampling and quality control) before rushing them out and are now handling this in the same manner as they are now regardless of which way it went down.
Couple that with the responses on "cosmetic" wear, attributing customers having bad feeding issues/jams to the magazines (magazines that work in every single other STANAG rifle under the sun), making us pay for shipping because they dropped the ball etc
It went one of two ways; they knew the initial rifles off the line had these problems and pushed them out anyhow to make bank or they didn't. Either way the way they have been handling some of the actual real problems with the guns that have come up is the same and it's unsat.
One thing that amazes me more than any of this is the willingness of us Canadian consumers to excuse it all and not be upset or even worse willing to bend over and play ball with this horses**t because "well its a cheap NR black rifle, we should be thankful" etc lol Yeah no thanks, f**k that. Where does that put their priority and respect for us as consumers who they are supposed to be making these for!? They didn't do us a favour bringing this to market. We don't owe them anything, that's not how product development, manufacture and consumer purchase works. We give them well over a thousand dollars for their product. Part of the deal is you're supposed to get a product that's ready for use good to go and I'll be damned if I'm going to pretend it's okay. Sorry. I'm not an idiot and I don't like being played.
Even if I got lucky on the dice roll and got one of the ones that worked reasonably well, I would not be on the Stockholm Syndrome camp on this. I 100% don't doubt that SOME of the rifles work. But that's exactly the problem here; consistency and quality on a $1200 product is not there and a lot of the responsibility on this has been dumped on the consumer for putting their faith in the manufacturer. And that's flat out wrong no matter how much I try to see both sides of this.
I legitimately hope they get their collective s**t together. At this point I'm so disappointed and distrustful of any gun product produced in this country that even IF they do work out all these issues and manage to produce a consistent product AND make it right for all the consumers who got f**ked on this. I'll not be engaging. Forget it. I've gone back to proven Norc designs now (some are also s**t ie the T97 etc) SKS, M305's, 1911's etc Maybe I'll put my money back into the domestic market when I see something worth spending it on. That's not right now clearly.
That's my rant lol TB out.
Last edited by Travis Bickle; 04-25-2019 at 02:54 PM.
Guns only have two natural enemies; politicians and rust.
Finally had a chance to speak with someone at Kodiak. I’ll be sending my rifle back on for inspection as they did finally agree it’s showing signs of wear and not just cosmetic. After a conversation I can say they are trying to come up with a more cost affective fix to the existing rifles with magnetic charging handles as the bolts and new handles are expensive. I’m satisfied with the conversation I had and will keep you posted. I just wish I could have had that from the beginning and not have to had get so aggravated first.
Experience is simply the name we give our mistakes!