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Thread: Just received an Order from True North Arms

  1. #31
    Member
    Join Date
    Jan 2005
    Location
    Near Edmonton
    Posts
    84
    Got my 1st order quickly from these guys this week, but they sent me the wrong parts from what I ordered

    I think it was a honest mistake, would just like to get what I ordered and paid for

    Edit
    Got a hold of them, they are sending the correct parts, great guys
    Last edited by d4l3k; 03-22-2018 at 08:24 PM.

  2. #32
    CGN frequent flyer 84fuegoturbo's Avatar
    Join Date
    Oct 2012
    Posts
    1,361
    Placed an order Sunday, they just emailed me tonight, must be really busy.

  3. #33
    CGN Ultra frequent flyer Sakoman .308's Avatar
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    Jun 2005
    Location
    Nova Scotia
    Posts
    12,330
    Sounds like a great bunch, great to know!

  4. #34
    Business Member True North Arms Corp's Avatar
    Join Date
    Sep 2016
    Location
    GTA
    Posts
    1,548
    Quote Originally Posted by d4l3k View Post
    Got my 1st order quickly from these guys this week, but they sent me the wrong parts from what I ordered

    I think it was a honest mistake, would just like to get what I ordered and paid for

    Not responding to my email or msg on CGN about it

    What's the best way to contact these guys?
    my apologies, I just replied to your email.

    indeed we are trying to keep up with a surge in business
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
    Instagram truenortharms

  5. #35
    Business Member True North Arms Corp's Avatar
    Join Date
    Sep 2016
    Location
    GTA
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    1,548
    Quote Originally Posted by 84fuegoturbo View Post
    Placed an order Sunday, they just emailed me tonight, must be really busy.
    sorry about that

    a bunch of folks bought lowers and we are still figuring out how to streamline that process
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
    Instagram truenortharms

  6. #36
    CGN Regular
    Join Date
    Aug 2008
    Posts
    100
    Zach and the guys at TNA have alway offered top notch service in my experience (I just placed my 13th order with them). Mistakes do occur from time to time (we're all human (or "hupeople" as some may prefer) after all) but the crew at TNA has alway made sure any encountered issues were resolved promptly and to my entire satisfaction. I highly recommend TNA to all my friends. The handwritten notes on the shipping slips are also a much appreciated personal touch. Keep raising the bar TNA, you guys ROCK!

    Marc

    *Edit : I was saying in my post that I had just placed my 13th order with TNA. Well actually, order was placed at exactly 19:52 and I just received the shipping notification at exactly 20:52. That just speaks for itself.
    Last edited by UNSC_WARRIOR; 03-22-2018 at 09:09 PM.

  7. #37
    Business Member True North Arms Corp's Avatar
    Join Date
    Sep 2016
    Location
    GTA
    Posts
    1,548
    Quote Originally Posted by UNSC_WARRIOR View Post
    Zach and the guys at TNA have alway offered top notch service in my experience (I just placed my 13th order with them). Mistakes do occur from time to time (we're all human (or "hupeople" as some may prefer) after all) but the crew at TNA has alway made sure any encountered issues were resolved promptly and to my entire satisfaction. I highly recommend TNA to all my friends. The handwritten notes on the shipping slips are also a much appreciated personal touch. Keep raising the bar TNA, you guys ROCK!

    Marc

    *Edit : I was saying in my post that I had just placed my 13th order with TNA. Well actually, order was placed at exactly 19:52 and I just received the shipping notification at exactly 20:52. That just speaks for itself.
    thanks
    we appreciate you and all the hupeople who make up our loyal customers and shoppers :D
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
    Instagram truenortharms

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