Unfortunate Experience

[josh1976]

1st world problems...

[emerson]

Waa. So you wanted a cuddle to soften the "no" answer? You pay it's yours. You don't it's someone else's.

[Can-down]

They are snarky and rude even when they make mistakes...... that's just the way they roll.
Not surprised you asking if they could go above and beyond got a snarky reply.

They do have some interesting items and good prices but they are crusty mothers......

That said they have a legion of fans here due to their interesting items and good prices.

[Can-down]

So you asked a company to violate it's own well known policy, they said "NO", and you got butt hurt? Then you pulled the "Let me talk to your superior" trick and when they didn't play you got even more butt hurt. Is that about right? It's a father and son company. You were likely talking to the owner. I'm sorry they didn't make you feel safe and special. Trade Ex (correct spelling) is an awesome company.

I can easily imagine those guys "violating" a rule if they choose to......
They are crusty grumps and I'm sure they would agree.


Thing is there are lot's of crusty grumps in the industry, specially the ones that have been in it for a long time. People need to toughen up and grow some thicker skin!

"The customer is always right" rarely applies in the old school firearms trade.

[surplusshooter]

had you paid for the rifle, and just wanted them to hold back on shipping? I know I have asked companies to delay shipping by a day or two before because I was going to be away for expected delivery

[TheIHGuy]

To clarify, their response to my asking to hold (Yes I couldn't pay for it until Friday, had to get back to town to do some banking) was "We do not have a hold policy, payment must be receive today.

Linda"

I know it's not the most offensive thing in the world, but I tend to expect polite responses as a customer.

[meatball74]

sounds like butt-hurt to me.
I've had nothing but positive experiences with Trade Ex.
Of course I've also never asked them to customize their policies for little ol' me.

[TheIHGuy]

Before this, all my experiences had been very positive. And like I said, I fully accepted their policy.

[pipeliner]

Why do I continue to open these threads

[jiffx2781]

Before this, all my experiences had been very positive. And like I said, I fully accepted their policy.

No you didn't or you wouldn't be on their forum b!tc#!ng

#BUTTHURT