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Thread: Shout out to TNA customer service

  1. #1
    Newbie
    Join Date
    Dec 2016
    Posts
    15

    Shout out to TNA customer service

    Testimonial to share with other gunnuts.

    I bought an AR part that was defective. These guys took it back for refund in a heart beat. Offered to pay for shipping.

    I paid out of pocket for shipping to thank them. Then...these guys couldnt let it go. So they gave me a gift card.

    Who da f*** does that?

    Best customer service!! Im shopping there from now on whenver i can

  2. #2
    CGN Regular sametwinnie's Avatar
    Join Date
    Jan 2005
    Location
    Quebec North Shore
    Posts
    575
    I agree, TNA is fantastic!!

  3. #3
    Member ARCANGEL's Avatar
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    Oct 2016
    Location
    Ontario
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    47
    I am a big TNA Fan Boy!

  4. #4
    Newbie
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    Dec 2017
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    5
    I am new to these forums and when you say you are a big fan of TNA I am not thinking about guns at all LOL. Am I missing an obvious link to the website you guys are referring to?

  5. #5
    CGN Regular neoconfection's Avatar
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    Mar 2013
    Location
    Ottawa, ON
    Posts
    327
    I've given TNA thousands of dollars for a reason...
    Prove you aren't compensating: have the shortest barrel possible on your gun.

  6. #6
    GunNutz
    Join Date
    May 2017
    Location
    Niagara Falls, Ontario
    Posts
    266
    For sure they are tops in customer service in my books as well!

  7. #7
    CGN Regular gunguy23's Avatar
    Join Date
    Dec 2012
    Location
    Whitehorse, Yukon
    Posts
    218
    Ya they are great, they included some cool coasters with my last order. I also really like how their website is really easy to navigate to find the small ar15 parts you need. I wish more companies put in as much effort to please their customers as TNA.

  8. #8
    Big Mouth laker415's Avatar
    Join Date
    Jul 2013
    Location
    Kelowna/Northern Camp
    Posts
    1,129
    They are great for sure. I got a hand written thank you on the invoice. I look to them first for parts now

  9. #9
    CGN Regular Sumonda's Avatar
    Join Date
    Feb 2015
    Location
    Vancouver BC
    Posts
    248
    Yup TNA made it right for me on a muzzle device I purchased a couple months ago.. set me an e-coupon worth $35 for future purchase. I feel that in the gun world great customer service is becoming rare.. not so with TNA. can't recommend enough.

  10. #10
    HELP! I sold my soul to the internet bellero's Avatar
    Join Date
    Sep 2009
    Location
    AB
    Posts
    3,770
    I concur, they are great at TNA
    “That rifle on the wall of the labourer's cottage or working class flat is the symbol of democracy. It is our job to see that it stays there.”
    ― George Orwell

    If you have ten thousand regulations you destroy all respect for the law. Winston Churchill

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