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Thread: Anyone order from Questar lately?

  1. #151
    CGN Regular Ntloukas's Avatar
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    I have ordered in stock items with no problems. When I preordered a item that was in stock with a US vendor it went 3 months past the original timeline. Not a guaranteed quote so they are covered by their self serving terms and conditions. After some time I was told they were waiting on a permit to come through allowing importing or something of that nature. After a lot of push back i was refunded otherwise I would probably still be waiting. Ordered the same item from another vendor and the process was fair. Had to wait about a 45 days but it was within their time frame.

    I would buy from Q again but only if in stock.

  2. #152
    CGN Regular anton520b's Avatar
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    Quote Originally Posted by yukoncornelius87 View Post
    Stay clear of Questar, their under new ownership and have terrible customer service deal with Irunguns, ###tec armory and Prophet River holdings for the odd items coming up from the United States . At least you will have communication and get the items in a timely fashion.
    Well said man, it is best to stay clear from rogue/dubious businesses. I stopped shopping there last year after they completely forgot/ignored about my order, in the end I did get my ordered item but I don't need such an ordeal anymore.

  3. #153
    Super GunNutz terBC's Avatar
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    Anyone order in stock items lately from Questar and receive them or at least get a shipping notification?

  4. #154
    CGN frequent flyer Bonjour43ma's Avatar
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    I just ordered something in stock so we'll see how that turns out. Their invoicing system seems to be broken though. Got a weird message that looks like a bounce back.

    We'll see tomorrow if they replied back to clarify.

  5. #155
    Super GunNutz terBC's Avatar
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    Quote Originally Posted by Bonjour43ma View Post
    I just ordered something in stock so we'll see how that turns out. Their invoicing system seems to be broken though. Got a weird message that looks like a bounce back.

    We'll see tomorrow if they replied back to clarify.
    Any response from Questar yet?

  6. #156
    CGN Ultra frequent flyer Rebel Rouser's Avatar
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    Quote Originally Posted by yukoncornelius87 View Post
    Stay clear of Questar, their under new ownership and have terrible customer service deal with Irunguns, ###tec armory and Prophet River holdings for the odd items coming up from the United States . At least you will have communication and get the items in a timely fashion.
    Who owns it now?

    "God made man, but Samuel Colt made them equal"
    Colt Firearms advertising slogan.
    Diemaco #1 Fanboy

  7. #157
    CGN frequent flyer Bonjour43ma's Avatar
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    Quote Originally Posted by terBC View Post
    Any response from Questar yet?
    Yup got my CP tracking number and shipping notice. Should be here in a few days!

  8. #158
    CGN frequent flyer srnm's Avatar
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    If the item is actually in stock they ship very quick, it’s when you do their custom order when all the issues come to light

  9. #159
    Northern Mod Boomer686's Avatar
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    Sorry to hear that. I delat with them several times when they were first in business: Mark and gang were top notch at the time and offered products no one else would touch.
    Sounds like things took a turn for the worse.

    Has anyone contacted the new management directly? Sometimes with new acquisitions the owners are caught up so much in new paperwork/processes and getting the feel of it that the customer suffers for it.....
    Enjoying your freedom? Thank A Soldier !!!

    You say nobody needs an AR15? Well nobody needs a whiny little b*tch either yet here you are!

  10. #160
    CGN Ultra frequent flyer Mark-II's Avatar
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    Yes, I have emailed a few times, and have had fewer replies


    If the export permit issues are resolved, then I don't know what the reason is now.
    Schrödinger's Gat - The logical paradox which posits that a firearm, stored safe in the home, is at the same time On The Streets

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