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Thread: Test drive the new TNA webstore

  1. #31
    CGN frequent flyer srnm's Avatar
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    Placed 2 new orders with you guys since the new site has been active, does it no longer send out an email when your order has shipped/tracking number? Because it hasn’t with the last 2 orders...

  2. #32
    Business Member True North Arms Corp's Avatar
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    Quote Originally Posted by apex survival View Post
    What is current ship times on new orders? I placed an order on Sept 20 and haven't heard a peep or seen the order yet...#20031.
    a notice card has been left for you, it's ready for pickup
    True North Arms Corp.
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  3. #33
    Business Member True North Arms Corp's Avatar
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    Quote Originally Posted by srnm View Post
    Placed 2 new orders with you guys since the new site has been active, does it no longer send out an email when your order has shipped/tracking number? Because it hasn’t with the last 2 orders...
    The automatic ship notifications are not working yet

    You can see your shipments by going to your account/order page, click View Order and then at the top you'll see "Order Shipments" (if shipped), click that to get the tracking number.

    or call/email for status

    the process will be tuned up in the coming days and weeks
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
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  4. #34
    CGN Ultra frequent flyer
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    I tried logging into to my account on the weekend. Did'nt work
    Tried setting up another account.. No Joy there either

  5. #35
    CGN Regular apex survival's Avatar
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    Quote Originally Posted by True North Arms Corp View Post
    a notice card has been left for you, it's ready for pickup
    Indeed...thanks!
    Stand and deliver - freedom is not free, and never has been. Resist the Reset!

  6. #36
    Business Member True North Arms Corp's Avatar
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    Quote Originally Posted by GUB View Post
    I tried logging into to my account on the weekend. Did'nt work
    Tried setting up another account.. No Joy there either
    sorry about that. send us an email or PM us your email and we'll get it fixed

    some more detail would help like what error message you got
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
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  7. #37
    CGN Regular Shorerider's Avatar
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    Had an interesting one. Got an email this morning from your site saying it had saved items in my cart for me. I was confused because the items it said were in my cart I ordered the other day. I had to look back through my emails to ensure I actually placed the order. I had and when I clicked the link from the email it said my cart was empty.

    I also had problems with my account right after the switch over. I was able to get mine back up and running by just using the forgot my password and resetting it.

  8. #38
    Business Member True North Arms Corp's Avatar
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    Quote Originally Posted by Shorerider View Post
    Had an interesting one. Got an email this morning from your site saying it had saved items in my cart for me. I was confused because the items it said were in my cart I ordered the other day. I had to look back through my emails to ensure I actually placed the order. I had and when I clicked the link from the email it said my cart was empty.

    I also had problems with my account right after the switch over. I was able to get mine back up and running by just using the forgot my password and resetting it.
    the saved cart email was a mistake on our part <derp>

    accounts unfortunately did lose their passwords on the migrate. However I'm told it is good practice to change passwords anyway when switching to a new system
    True North Arms Corp.
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    Email info@truenortharms.com
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  9. #39
    Member Canadianbosco's Avatar
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    Adding caliber and capacity filters to the magazine page would be a nice touch.

  10. #40
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    Seeing all reviews have disappeared, maybe it's time for a review promo?

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