So make a tread talking about a tread you locked an ou delete it.
Censorship at its finest.
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So make a tread talking about a tread you locked an ou delete it.
Censorship at its finest.
Because it lost traction.
Their section, they can do whatever they please. What good is a useless thread about them locking a thread?
Try not to type when pissed. You miss spell a lot.
April 8th, remember 22 Bravo. Take a min to remember the Fallen.
It was up for 5 minutes. No way it lost traction
It lost traction because it should be spelled "thread" not "tread".......Originally Posted by rlummerding
LOL.. Clearly it did. Because this tread is 11s
April 8th, remember 22 Bravo. Take a min to remember the Fallen.
The point of leaving the thread up is so everyone is aware there is a 25% restocking charge on all orders. This is not hidden and is fully disclosed throughout the site. It is also disclosed on the payment confirmation the OP received. We are not hear to deceive anyone. This is store policy as it is with many companies, it also follows Visa and MC protocol. We have locked the thread and will leave it up for everyone to read.
As stated before:
We have made this company policy and this why:
At one point IRUNGUNS would restock orders free of charge. It was a “free for all”!
We spent more time fixing Export documents and End User statements amongst reversing our own internal processes. This became a full time job, not only did these documents have to be amended but it was a constant issue to ensure we received the amendments back from the State Department or Commerce in order to stay compliant. This was not too problematic for accessories but serialized items were a serious issue. Since implementing the 25% restocking fee policy our cancellations have been reduced by 87%.
It is very costly to export once a month, as “Yomomma” stated. We do not pick a handful of products and bring them into Canada, we allow our customers to pick from over 80,000 items. These items are sold at the same price we sell them for to our U.S. customers. So the margins are considerably tighter. Further to that, we feel Canadians are taxed to death that is why we also absorb the duties that come with ordering items that do not qualify under NAFTA ( or USMC as its known now). For instance, there is an 18% tariff attached to clothing from China. For example, Glock shirts and hats, 3.5 to 7% on firearms.
In most cases, once the licenses are filed the product is coming to Canada whether the customer cancels or not as filing amendments with the government generates other issues and could possibly create huge delays in the export process, which we just experienced with the Russian and China sanctions, thus making no one happy.
As some of you stated, “we haven't lost anything as we will sell it anyway”, in some cases that is true but we have a ton of one-off magazines, firearms, sights, parts and pieces that we will probably never sell. Not only does it take up space but in Canada it is dead stock. Added to that we 100% refund approx 50 to 60 orders a month where people have ordered prohibited items like short barreled revolvers/pistols, tasers, thermal, AK variants, and just prohibs in general, which is also very costly. Whether they are testing the system or honestly don't know Canadian laws, is a mystery.
The cancellation policy which follows Visa and Mastercard’s Protocol is not hidden, it is on the checkout screen and in the payment confirmation email the customer receives after checkout.
Every company and industry has policies and procedures regarding refunds and cancellations. For those who think restocking charges are not common, is nieve.
You can't book a flight on any airline and cancel it a month later expecting to get a 100% refund, the same goes for a hotel.
In closing, we left this thread up to read the comments and to ensure people know the store policy. We are not here to lose customers and I apologize if some are offended.
I think I can speak for all dealers, there are always circumstances to every situation. Store policies are there for a reason. We as a company try and work with everyone.
If you are a customer who yells and screams at our staff, sends abrasive emails or threats to our staff, we are more likely to enforce store policy.
Lastly, people have commented recently about us deleting their posts. We enjoy constructive criticism and advice, that's how we get better at what we do. We will not tolerate belligerent posts, so we kindly ask that you be respectful, it goes a very long way and please refrain from advertising on our forum.
The IRUNGUNS Team
Last edited by IRUNGUNS; 10-12-2018 at 08:34 PM.
Flat rate shipping to Canada is 25.00USD on all accessory and ammunition orders regardless of quantities ordered. Firearms are exported to Canada at a flat rate of 25.00USD per firearm.
The IRUNGUNS Team
www.irunguns.ca
www.irunguns.com
Wrong season?
Smokeless powder is just a passing fad. #1 gun rule,carry one.
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