I have ordered some small items in the past great customer service.. On December 28/2018 I ordered a AR15 carrying handle and another part. ..but it never left Ontario according to the tracking number. I emailed Zack and he admitted that several customers were in the same boat. He contacted Canada Post who in contacted me last Thursday Jan 17/2019.
I replied immediately to them. I then contacted True North January 18 and again January 24/2019.
Whats happening? Are you re sending? They may be at shot show or? Regardless I am waiting for the parcel or a refund. Generally they are prompt and efficient but I am not wasting time with this bull ####.