Two recent QA issues out of 300 barrels a month is not what I would consider a lot of bad press. This is less than 1%. I am sure your barrel is good to go but we are always here to back our products and support our customers. If you actually have any warranty issue please let us know and we will definitely make it right.
PS. One of the QA issues was resolved to the customers satisfaction and we are working on this one as you can see.