I am a member of Target Sport for more than 10 years and today I saw the Sig MPX at the back of the counter. So I asked for the price and a sales representative, without taking the rifle out to show me and checking the price tag on the gun, quickly quote me "twenty nine hundred". And I know the regular price of the gun is around $2,400. So I did not ask anymore and went in for my shooting.
After I am done with my shooting I wanted to take a closer look of the MPX again so I asked a different sales representative to show me the gun. And I saw the price tag is $2,399....
I am actually interested in the MPX. So I ask the sales person whether the rifle is Gen 1 or 2. If it is a gen 2 there is a chance that I will buy the firearm right away. But he says he does not know. He asked me back what is the difference between the generations rather than investigate it by asking around and answer me later.
To summarize I do not expect all sales personal to know everything about guns. But I really feel the customer services is rather poor. Particular the first sales person, who is so lazy that he did not even want to check the price before giving me a quote.
Note that in both cases the sales are not serving other customers when I ask questions. So being busy on Saturday is no excuse to me.
After I am done with my shooting I wanted to take a closer look of the MPX again so I asked a different sales representative to show me the gun. And I saw the price tag is $2,399....
I am actually interested in the MPX. So I ask the sales person whether the rifle is Gen 1 or 2. If it is a gen 2 there is a chance that I will buy the firearm right away. But he says he does not know. He asked me back what is the difference between the generations rather than investigate it by asking around and answer me later.
To summarize I do not expect all sales personal to know everything about guns. But I really feel the customer services is rather poor. Particular the first sales person, who is so lazy that he did not even want to check the price before giving me a quote.
Note that in both cases the sales are not serving other customers when I ask questions. So being busy on Saturday is no excuse to me.