Just thought id post my experience here with SFRC. I HAVE spoken to them AND emailed and it is getting no where. Anyone have advice?
1) I purchased a scoped rifle package from SFRC for over $5000 during their used gun sale.
2) The gun arrived with a broken scope mount. I notified them same day of delivery. I had to call 2 days later because no one got back to me. Later that afternoon they emailed me back.
3) They say I now need to wait for them to get new part in. They said will ship it to me to fix myself or i can wait for them to fix it if i ship scope back.
4)The setup was listed as in NRA good working order.
5) I asked for a refund or compensation as the rifle package is not in the condition described.
6) The rifle/package is not in good working order as they described in the ad and they are refusing to offer me a refund.
7) they are now claiming I could have damaged it or shipping damaged it. as the photo they had on their site is of poor quality and does not show the correct angle to view the damage.
For a $5000 purchase i hope all CGNers expect better than this.
Is there any legal recourse I have? or is this just buyer beware SFRC style?
Tcost