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Thread: Still waiting for MDT since cyber Monday

  1. #11
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    These signs...

    Quote Originally Posted by Blastattack View Post
    Have you called them?
    A lot of people are conflict adverse and picking up the phone to talk to somebody about how they haven't held up their end of a transaction isn't fun to start with.

    The customer service problem here isn't that they didn't answer his call, it's that he has to call to complete an order which clearly failed to execute through no fault of his own.

    Caveat Emptor - Do business with vendors who charge your credit card when they ship and not when you order.

  2. #12
    CGN frequent flyer CraigNConnor's Avatar
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    Everyone charges when you order...




    Quote Originally Posted by lintocs View Post
    A lot of people are conflict adverse and picking up the phone to talk to somebody about how they haven't held up their end of a transaction isn't fun to start with.

    The customer service problem here isn't that they didn't answer his call, it's that he has to call to complete an order which clearly failed to execute through no fault of his own.

    Caveat Emptor - Do business with vendors who charge your credit card when they ship and not when you order.

  3. #13
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    Quote Originally Posted by CraigNConnor View Post
    Everyone charges when you order...
    I'm pretty sure that isn't true, but not starting an argument here over heresay.

  4. #14
    Business Member TAC21's Avatar
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    Quote Originally Posted by 7ECA View Post
    I ordered one of their Elite muzzle brakes a few weeks back. Waited about a week for shipping confirmation (after having my CC charged), and never got any. Emailed, and found out that due to a website issue the item wasn't actually in stock and it would be a month or more before it would be available...

    Needless to say, I got a refund.
    We are sorry you had this experience with us, the website has since been updated and will now allow orders on out of stock products.
    Modular Driven Technologies Corp (MDT)
    Website: https://mdttac.com
    Facebook: https://www.facebook.com/MDTTAC21
    YouTube: http://www.youtube.com/user/MDTTac

  5. #15
    Business Member TAC21's Avatar
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    Quote Originally Posted by ColinD View Post
    Hi Guys, I ordered the MDT elite scope rings during their Cyber Monday sale and still have not received them.

    Anyone else waiting this long? I called them at the beginning of February and they said two weeks.
    Hello Colin

    We are doing everything to get all back orders filled as soon as possible. If you contact us at support.mdttac.com we can give you an exact update on your order.
    Modular Driven Technologies Corp (MDT)
    Website: https://mdttac.com
    Facebook: https://www.facebook.com/MDTTAC21
    YouTube: http://www.youtube.com/user/MDTTac

  6. #16
    Business Member TAC21's Avatar
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    Quote Originally Posted by CraigNConnor View Post
    Lots of not in stock sales
    Shady
    Not shady! We do everything, to be honest, and open with our customers and are doing everything to fulfill backorders asap.
    Modular Driven Technologies Corp (MDT)
    Website: https://mdttac.com
    Facebook: https://www.facebook.com/MDTTAC21
    YouTube: http://www.youtube.com/user/MDTTac

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