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Thread: Great Service by True North Arms

  1. #1
    GunNutz baldabe's Avatar
    Join Date
    Jul 2009
    Location
    Whitby, ON
    Posts
    972

    Great Service by True North Arms

    I placed 3 orders in 4 weeks.
    1st was just some accessories for other firearms.

    The next two were for my 1st AR build. I got excellent advice regarding what I was trying to achieve (PRS style) and no pressure or upselling to boutique parts.

    Communication (via email) was with Colin, Stanley and Ryan at different times, but all were on exactly the same page, as if they were one person . No lost in translation scenes.

    Delivery and mailing was excellent, next day for me.

    Very happy with the process True North. I will definitely be back and talking to all my friends as well.

    Thank you very much, TNA.

    Abid
    Last edited by baldabe; 03-28-2019 at 07:04 PM.
    "If you teach your kids how to shoot, when to shoot, what to shoot, and where to shoot, freedom will easily be maintained." - Erin Canales

  2. #2
    Newbie
    Join Date
    Feb 2008
    Posts
    11
    Got my muzzle brake from them, ordered at night , shipped the next day , in my hands the moring after. With a little thank you note and tna coaster.

  3. #3
    Business Member True North Arms Corp's Avatar
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    Sep 2016
    Location
    GTA
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    758
    Glad to hear we succeeded in delighting you.

    We've been tuning up our shipping process lately. Our goal is to get it fast as heck
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
    Instagram truenortharms

  4. #4
    CGN frequent flyer Jesuswon's Avatar
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    Nov 2010
    Location
    quebec
    Posts
    1,600
    yup! my go to..

  5. #5
    GunNutz Tractorguy's Avatar
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    Jun 2015
    Location
    Ontario
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    232
    I have just received my 4th shipment from them this week. My go to for SLR and others.

  6. #6
    CGN frequent flyer Rule 303's Avatar
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    Aug 2005
    Location
    Grey County, Ontario
    Posts
    1,165
    I've had great service from them. Does Rachel give everyone a "You rock" note? lol
    CSSA (OHA), CPC, OFAH, SSA (RSO), CCFR

  7. #7
    Business Member True North Arms Corp's Avatar
    Join Date
    Sep 2016
    Location
    GTA
    Posts
    758
    Quote Originally Posted by Rule 303 View Post
    I've had great service from them. Does Rachel give everyone a "You rock" note? lol
    Pretty much

    She's working on extending her vocabulary of compliments.
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
    Instagram truenortharms

  8. #8
    CGN Regular StockHausen's Avatar
    Join Date
    Jun 2012
    Location
    Quebec
    Posts
    119
    TNA has the best customer service I've ever received online.

  9. #9
    GunNutz
    Join Date
    Sep 2018
    Location
    Halton Region
    Posts
    76
    Quote Originally Posted by True North Arms Corp View Post
    Pretty much

    She's working on extending her vocabulary of compliments.
    What in the heck? I thought that I was the only one?!?!?!
    Name:  20190313_152234.jpg
Views: 376
Size:  23.9 KB

    THIS. CHANGES. EVERYTHING.

  10. #10
    CGN Regular tstormt's Avatar
    Join Date
    Jun 2013
    Location
    vancouver island
    Posts
    171
    I love them, I’ve had done over 15 orders with them in the last couple of years and they have always been extremely pleasant to deal with. Recently they emailed me out of the blue about some parts coming in, which they didn’t stock before and I had asked them to look into getting some about 6 months ago.
    Last edited by tstormt; 03-29-2019 at 10:53 PM.

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