Target Sports Canada

[CommodoreFly]

JR,

I would start with a complete staff turnover. Actually look for and hire professional firearms enthusiasts that love the sport as much as we do. Those kids that have been hired over the years.....and there have been many, are brutal.

You will have to pay to get better staff, but it's worth it.

^ This.

Was one of the main reasons I stopped being a member. If you cant have a half knowledgeable person behind the counter how can you expect the person on the other side to respect them. Let alone feel comfortable having them run the show.

[Rod B]

JR,

I would start with a complete staff turnover. Actually look for and hire professional firearms enthusiasts that love the sport as much as we do. Those kids that have been hired over the years.....and there have been many, are brutal.

You will have to pay to get better staff, but it's worth it.

[Ardrossin]

JR,

I would start with a complete staff turnover. Actually look for and hire professional firearms enthusiasts that love the sport as much as we do. Those kids that have been hired over the years.....and there have been many, are brutal.

You will have to pay to get better staff, but it's worth it.

So just to be clear, do you allege that EVERY staff member there is not a professional firearms enthusiast that loves the sport as much as you do? Would love to know how you come to that quantitative and qualitative conclusion. You know, facts....

[1ABNDT]

Before I even joined TSC I was tentative because of my disability, and how the range would view me wanting to join. To my joy/surprise they made me feel welcome and said we will work together on the safest way for you to participate, the range instructor "Igor" was awesome and worked with everyone in a professional manner with lots of humor. By the time it came down to the range test, I was completely confident and calm. So as far as customer service is concerned it was awesome! Maybe try being a little bit more humble.

[padawan]

So just to be clear, do you allege that EVERY staff member there is not a professional firearms enthusiast that loves the sport as much as you do? Would love to know how you come to that quantitative and qualitative conclusion. You know, facts....

Looking over your whooping 42 posts, it appears you either work at Target Sports or are very close to someone who does.

Don't hide behind sarcasm and poor wit. If you work there, speak up....this should be fun.

[shelby]

Before I even joined TSC I was tentative because of my disability, and how the range would view me wanting to join. To my joy/surprise they made me feel welcome and said we will work together on the safest way for you to participate, the range instructor "Igor" was awesome and worked with everyone in a professional manner with lots of humor. By the time it came down to the range test, I was completely confident and calm. So as far as customer service is concerned it was awesome! Maybe try being a little bit more humble.

I'm an associate member and agree with you. Igor is by far the best employee there. He is the most knowledgeable and professional person in the facility.

[1ABNDT]

^ This.

Was one of the main reasons I stopped being a member. If you cant have a half knowledgeable person behind the counter how can you expect the person on the other side to respect them. Let alone feel comfortable having them run the show.

As far as knowledgeable staff what specifically should someone working at a firearm range actually need to know? Beyond the most important thing "safety", firearm familiarity, and RPAL/R.O. course, loading bullets, cleaning facilities, maintenance/mechanical/electrical/hvac, and some sales. Maybe it's just me but what kind of CS do you need/want at a range? Keep in mind this isn't a Country club so keep it real. Just my .02

[transumer]

Although I am no longer a member (left for closer range), I had no issue with the personnel who worked behind the desk. They are helpful, knowledgeable, and friendly.

I never did like it when they blocked off some lanes for group events... it is a business after all. I don’t miss driving the 401/404 but the people in place within the last couple of years were good.

[dba2004]

I have to agreed with you ... there are a few staff (older ones) like Igor and Fernando who are very friendly; very knowledgeable and by far the love the sport as much as i love it ... the younger kids are mostly to support the walk in people ...

I'm an associate member and agree with you. Igor is by far the best employee there. He is the most knowledgeable and professional person in the facility.

[Ardrossin]

Looking over your whooping 42 posts, it appears you either work at Target Sports or are very close to someone who does.

Don't hide behind sarcasm and poor wit. If you work there, speak up....this should be fun.

Instead of replying with an answer to the question asked, you attack the questioner. Obviously your post was a demonstration of hyperbole which you can obviously not defend. If it was otherwise, you would have slam dunked it. You have learned well from Justin.